The Learning and Development Specialist co-ordinates learning needs analyses; schedules, plans, and activates competency-based Learning programmes for employees at all levels.
Post-qualification relevant experience in Learning and Development as a Learning Activator, Project or Programme Coordinator.
Working knowledge of SAP SuccessFactors LMS.
Proficient in Microsoft Office Suite- Excel (Advanced) and PowerPoint (Advanced).
Proficient in MS Projects or similar Planning, Scheduling and Reporting tool(s) and/or software package(s).
What are you going to do
Plans, co-ordinates and documents Needs Analyses processes and activities.
Provides first-level guidance to employees and line managers on learning solutions to address competency development requirements.
Co-ordinates with external partners and service providers to fulfil company-wide and department-specific training plans.
Collaborates with internal team, other departments, and external partners to provide a schedule of programs that address the Company’s main competency development needs.
Plans, schedules, co-ordinates and activates Learning Programmes and Projects using SAP SuccessFactors LMS.
Compiles and distributes learning materials and comms.
Administers, collects, and analyses post-programme feedback from participants and/or line managers of participants and/or vendors and facilitators.
Conducts After-Action reviews for the purpose of continuous learning, delivery, improvement and enhancement.
Essential skills and knowledge
Bachelor’s degree in Human Resources, Business Administration, or any related field
5-7 years of relevant experience
Demonstrates proficient levels of self-awareness (EQ), social and cultural intelligence.
Experience working with multiple demanding stakeholders.
Strong verbal and written communication skills, with an ability to adapt communication styles to different audiences, keep internal and external stakeholders informed and manage expectations.
Deadline-driven, with strong organization and time management skills.
Structured, logical, and methodical.
Numerical accuracy and keen attention to detail
Ability to apply appropriate discretion and judgement when handling sensitive or confidential information.