Technology Site Support

You will be responsible for adhering to safety and risk management processes, logging IT issues using ServiceNow, and liaising with business representatives. You will create and update support documentation (Orion), act as an escalation point among peers, and coordinate work as delegated by other IT teams. You will work autonomously managing desktops, servers, networking, printers, UHF, Starlink satellite systems, and software queries. Collaborating with the Remote Camp Services team, you will handle communication equipment relocations and new office setups including comm racks, Cisco switches, Wi-Fi APs, and satellite backhaul links. Familiarity with satellite and UHF communication technology is essential. You will manage procurement and stock for end users, support project delivery onsite, and provide after-hours on-call support for critical infrastructure. Strong customer service and teamwork skills are vital, including mentoring peers and participating in 'Return to work' meetings.