Sr. HR Generalist

Summary:

The Sr. HR Generalist for the Americas will collaborate with the HR Manager and be responsible for end-to-end delivery of HR operations, payroll coordinator, benefits administration and statutory compliance for all U.S. employee. Acting as a key control point for risk, cost and compliance exposure across the U.S. workforce.

What You'll Do:

HR Systems & Payroll System Management:

• Act as the primary HR owner for payroll system in the U.S.
• Investigate and resolve issues where employee hours entered in payroll system fail to register, including access rights and system configuration.
• Ensure all relevant employees and manager have appropriate access.
• Establish accurate PTO tracking.
• Provide training, guidance and ongoing support to key users to ensure correct and consistent use of payroll system.
• Ensure data accuracy, integrity and reconciliation between payroll system and downstream systems.

Time Sheets & Payroll Coordination:

• Coordinate and oversee payroll preparation bi-weekly, ensuring readiness, accuracy, and compliance.
• Manage the relationship between payroll system and Blackfox as a secondary time tracking source, ensuring reciliation between systems.
• Ensure timesheets are submitted, reviewed and approved by authorized managers within defined timelines.
• Identify and resolve discrepancies prior to payroll cut off.
• Support general payroll compliance including: Statutory declarations, garnishments, 401K contributions.

Health Insurance & Benefits Administration:

• Manage U.S. health insurance administration.
• Define, document and enforce clear processes for adding employees to health insurance upon eligibility and removing following separation from company.
• Reconcile employee status changes against billing to ensure no former employees remain covered.
• Actively monitor and report on medical premium costs, including identifying high cost cases.
• Support leadership with cost risk visibility and benefits benchmarking insights.

General HR Operations:

• Manage the full employee lifecycle including; onboarding, HR induction, offboarding, probation and contract tracking.
• Ensure compliance with U.S. federal and state labor laws.
• Manage and oversee migration and immigration matters including: Coordination with Visa/Border Solutions, tracking visa status, work authorization, expiration dates, renewals and exits of sponsored employees.
• Maintain accurate employee records, contracts, and statutory documentation.
• Support disciplinary processes and employee relations matters where required.
• Ensure adherence to company HR policies and procedures.

Governance, Compliance & Controls:

• Confirm and review any commitments currently being paid via RAMP card.
• Review and manage Visa/Border Solutions, ensuring compliance and proper tracking.
• Update HRIS system.
• Verify status of renewals of Business Licenses and Contractor's Licenses.
• Confirm Worker's Compensation coverage, ensure all matters are appropriately handled by insurance.

Recruitment Support:

• Support recruitment activities as required, including coordination with external providers.
• Ensure recruiter processes follow internal policy and compliance requirements.
• Support hiring manager through onboarding readiness and system setup.

Continuous Improvement:

• Promote a culture of excellence and continuous improvement within the area.
• Identify inefficiencies and areas for enhancement across operations.
• Lead initiative to streamline processes, reduce costs and improve service delivery.
• Foster a culture of innovation and proactive problem-solving within teams.