Introduction

Division Merchandising Manager

Delta, BC

What are you going to do

Responsibilities

Communication & Relationship Management

  • Act as the main divisional liaison with category management, marketing, sales, and vendor partners.
  • Communicate division-specific KPIs, category performance insights, and market needs.
  • Build strong partnerships with sales and marketing through regular updates, ride-alongs, and cross-functional collaboration.
  • Provide timely product and vendor communications including new items, discontinuations, supply issues, and pricing changes.

Sales & Marketing Support

  • Deliver actionable, relevant product insights to divisional sales and marketing teams.
  • Support execution of category initiatives, product life-cycle activities, and vendor strategies.
  • Provide analysis and resolution related to product inquiries or customer concerns.

Category Management

  • Execute North American category strategies within the division.
  • Implement go-to-market plans tailored to divisional needs.
  • Support slot management, product sourcing, and division-wide merchandising activities.
  • Provide division-specific analytics and recommendations aimed at achieving sales, margin, and brand objectives.

Vendor & Broker Management

  • Serve as the primary contact for regional supplier and broker partners.
  • Lead vendor/broker business reviews and align strategies to divisional goals.
  • Maintain vendor & broker activity in the CRM and monitor partnership performance.
  • Solicit internal feedback on broker engagement and ensure alignment across all stakeholders.

Cost, Pricing & Supply Chain Support

  • Provide divisional cost/price feedback to Category and Revenue Management.
  • Communicate supply chain disruptions and resolution plans to sales and marketing.
  • Support category teams in managing slot allocations and resolving aging inventory issues.

Continuous Learning & Market Expertise

  • Maintain strong knowledge of market trends, category developments, and product innovations.
  • Leverage internal data, external insights, and customer feedback to guide decision-making.
  • Attend trainings, supplier visits, conferences, and seminars to enhance product and industry knowledge.

Canada-Specific: Centre of Plate (Protein) Responsibilities

  • Execute protein sourcing plans to meet divisional sales, margin, and brand goals.
  • Maintain a competitive and relevant product portfolio using a mix of sourcing solutions (national partners, strategic alliances, specialty suppliers).
  • Manage high-risk inventory, large buys, and supplier negotiations in partnership with procurement and category management.
  • Lead full product life-cycle management for protein items, including sourcing, introductions, and discontinuations.

Essential skills and knowledge 

Requirements

  • Bachelor's degree in Business, Marketing, or a related field required.
  • Bilingual English/French preferred.
  • Minimum 3 years of product/category knowledge, merchandising, or marketing experience.
  • Experience working with vendors, brokers, and cross-functional commercial teams.
  • Strong financial acumen (margin, pricing, freight) and analytical skills.
  • Proficiency with Google Workspace, Microsoft Office, and analytics tools (Excel, reporting platforms).
  • Strong communication and relationship-building skills.
  • Ability to manage multiple projects in a fast-paced environment.
  • Creative problem-solver with strong critical-thinking skills.
  • High attention to detail with excellent organizational and time-management abilities.
  • Ability to influence others and collaborate across departments.
  • Comfortable working evenings/weekends as needed based on business demands.
  • Hybrid role with 20% travel
  • Regular interaction with customers (15%) and suppliers/brokers (30%).
  • Role is primarily office-based with minimal physical demands.

What we offer

What We Offer

Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job.

About Us

Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.

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