Field service engineers are technical specialists and natural problem fixers who never sit still. They are frequently on the frontline with customers and responsible for designing, installing, maintaining, troubleshooting, and repairing an array of technical hardware and devices. They may also supervise field service technicians or field specialists in carrying out practical tasks, like installation and repair.
Since field service engineers, field service technicians and field specialists all help keep equipment, machinery and systems running for customers, they rarely work in the office and travel from customer-to-customer site. Therefore, being people-centric and providing great customer service is a must when working on premises.
Next to performing or monitoring a technician’s performance, a field service engineer is often responsible for executing more strategic work. This can entail developing strategies for system design, continued innovation and improvement, maintenance and related.
Field service engineers can work in a range of technical sectors, including telecommunications, information technology (IT), manufacturing, transportation, facility management, and industries where electronics and mechanics are essential to operations. A field service engineer who specializes in electronics is also known as an electric field engineer.
In facility management, field service engineers may be responsible for designing strategies for using data analytics to measure a building’s energy efficiency or placing sensors in equipment. In the telecommunications industry, field service engineers may need to install, or monitor the installation, of new equipment to increase internet speed in homes. In the manufacturing sector, a field service engineer may be tasked with training team members of technicians or specialists in how to repair certain technical components and equipment.
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Drilling Fluids SME
undefined: Perth
undefined: Oil & Gas
undefined: Drilling, Completions & Geosciences
undefined: 5 undefined
Provides fluids system analysis & engineering support to meet Chevron Australia fluid and waste managementobligations/regulations for Barrow Island as well as offshore operations.Represent Wells function on waste management and discharge strategies including input and guidance to theEnvironmental Plans, Safety Case etc. such that Government licensing commitments and Company policies are adhered to.Prepare and deliver fluids/waste management information in internal and partner workshops such as DRB meetings, project assurance reviews, stakeholder communications etc.Develop and evaluate rig equipment and feasibility concept alternatives.Prepare plans for field installations / rig modifications & equipment requirements. Prepare fluids and waste management tendering documents and conduct bidding to support Wells fluids and waste management requirements.Support Drilling & Completion fluids qualification and testing; working closely with the Fluids Company, Drilling /Completion Engineers and liaising with Chevron Technology Center Fluids Team.Responsible for oversite and execution of the drilling & completions fluids programs. Completes post project reviews.Assist and provide operational support to Drilling Superintendent for the ongoing drilling/completionprogram as required.• Assists with project execution through the operational phase, capturing lessons learned and looking for operationalimprovements.
Oil & Gas Floorhand
undefined: Edinburgh North
undefined: Oil & Gas
undefined: Drilling, Completions & Geosciences
undefined: 2 undefined
Equipment Maintenance: Check and maintain floor equipment and drill string components regularly for smooth operation.Assist in preparation to run the drill stringExamine and maintain of drill floor equipmentAssist in tubular tripping operationsPrepare and operate pipe handling equipment as necessary for tripping, making connections, well testing and loggingAssist in preparation to run and cement casingAssist in nippling up choke and kill linesMaintain a high standard of rig house keepingRecognise the mud mixing systemRecognise the operation of the storage area and hopper systemKnow signals and safe working procedures for operation of man riding and air hoistsKnow lock-out and tagging procedures for equipment maintenanceCertifications (Training provided for some certificates)Certificate II in Drilling Oil/Gas RII2110 (on shore) – MANDATORYDrilling and Completions General Induction (DCGI) or Industry Safety Induction (ISI)Undertake First Response to FireOperate Breathing ApparatusApply First Aid (including CPR)Enter and Work in Confined SpacesGas Test AtmospheresWorking at HeightsGotcha KitWellsite Permit to Work – HolderOperate Vehicles in the field – 4WD
Oil & Gas Floorhand
undefined: Edinburgh North
undefined: Oil & Gas
undefined: Drilling, Completions & Geosciences
undefined: 2 undefined
Equipment Maintenance: Check and maintain floor equipment and drill string components regularly for smooth operation.Assist in preparation to run the drill stringExamine and maintain of drill floor equipmentAssist in tubular tripping operationsPrepare and operate pipe handling equipment as necessary for tripping, making connections, well testing and loggingAssist in preparation to run and cement casingAssist in nippling up choke and kill linesMaintain a high standard of rig house keepingRecognise the mud mixing systemRecognise the operation of the storage area and hopper systemKnow signals and safe working procedures for operation of man riding and air hoistsKnow lock-out and tagging procedures for equipment maintenanceCertifications (Training provided for some certificates)Certificate II in Drilling Oil/Gas RII2110 (on shore) – MANDATORYDrilling and Completions General Induction (DCGI) or Industry Safety Induction (ISI)Undertake First Response to FireOperate Breathing ApparatusApply First Aid (including CPR)Enter and Work in Confined SpacesGas Test AtmospheresWorking at HeightsGotcha KitWellsite Permit to Work – HolderOperate Vehicles in the field – 4WD
Drilling Logistics Lead
undefined: Victoria
undefined: Oil & Gas
undefined: Drilling, Completions & Geosciences
undefined: 2 undefined
The Drilling Logistics Lead will join our clients Projects, Drilling & Exploration Procurement group. This role is pivotal in providing comprehensive logistical and materials management services. The Drilling Logistics Lead manages the day-to-day logistics operations, including implementing strategies, supervising contractor staff, overseeing material control, and coordinating material movements to offshore or onshore rig locations. Responsibilities – To include but are not limited too:Receiving Drilling Programs for each Rig/Well to determine and list equipment/tools/materials requirements according to Drilling Instructions/Equipment AllocationsEnsuring the fulfillment of daily site requirementsMaintaining appropriate and safe storage of the company's owned drilling equipment/toolsEnsuring timely replenishment through purchase, fabrication, or repairs by contracted companies
Field Service Engineer
undefined: Jandakot
undefined: Oil & Gas
undefined: Drilling, Completions & Geosciences
undefined: 3 undefined
Able to follow and execute Operating Service Procedures (OSP) and Project related Procedures (PRP) under supervisionAssist with Inventory control of related equipment offshore.Assist with Control, Function test, Repair and reporting of necessary maintenance of delivered or rented equipment.Assist with performing Pressure testing in line with installation and maintenance procedures.Assist and perform preparation of work, status or problem reports to customer or project.Assist in planning of shipping equipment from offshore or customer site.Assist with stack-up testing.Assist with Failure investigations and review of NPT occurrencesAssist Engineering / Project Managers with preparation of procedures if requested.Assist workshop personnel if requestedComply with & promote Company and Regulatory EHS requirements and proceduresComply with & promote Company and Regulatory Quality Management systemsAssist with Reviews of Operation and Maintenance manualsAssist with preparation of Installation procedures and Stack-up Testing programs.Assist with the Daily Operation Report and handover to relevant offshore personnelAssist with ensuring relevant equipment and tools are checked out and available.Work onshore when requested by Field Service Supervisor.
Common field service engineer responsibilities
A field service engineer is responsible for performing a range of important engineering tasks. Responsibilities may include:
- Conducting research and communicating with customers to identify their needs, diagnose problems and explain technical issues;
- Designing and improving diverse technical components, instruments, products, or systems;
- Inspecting, monitoring, testing, detecting, preventing, and solving an array of electromechanical or other technical malfunctions, such as failing equipment sensors;
- Installing or maintaining technical equipment, systems, or machinery;
- Collaborating with and overseeing fellow field service technicians or field specialists, providing training when needed;
- Delivering field servicing results in line with agreed project timelines and budgets;
- Reporting on results to team and management;
- Ensuring the compliance of field service engineering outputs with relevant requirements, codes, and certifications, and in line with customer needs and demands;
- Always assuring the safety and security of team members;
Traveling to customer premises to execute tasks.
Qualifications for field service engineers
Field service engineers should have at least a Bachelor’s degree in Engineering, Technology, Computer Science, or a related technical field. In some countries, an engineering license may also be required.
Additional supporting skills and experience include:
- Experience as a field engineer, or in a similar technical role;
- Solid understanding of technical systems, with knowledge of electronics and mechanics;
- Excellent applied math and analytical skills;
- Proficiency in using diverse hardware and software systems;
- Strong communication and customer service skills to be able to work easily with customers, technicians, and other team members.