Canada, Canada
Fulltime: 40 hrs a week
Experience: 2-4 Years
Education Level: Academic Master +
Pharmaceuticals
Closing: September 11, 2025

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Introduction

Medical Information Specialist (Renewable Contract)

Remote - GTA

What are you going to do 

Responsibilities

  • Manage and maintain scientifically accurate response documents for the company's products, including localization of global scientific response documents and management of escalations.
  • Analyze medical information data across global and country markets, product lines, and inquiry categories to identify trends and insights.
  • Generate regular and ad hoc trends and insights reports using Power BI and Salesforce dashboards, and respond to data queries from internal teams.
  • Track medical information KPIs including escalation rates, response times, and inquiries open longer than two weeks; flag deviations from targets and escalate when needed.
  • Maintain and update BI and Salesforce dashboards; support optimization of global medical information systems through testing, SOP updates, and template enhancements.
  • Conduct monthly quality control of MICC vendor reporting and manage vendor interactions.
  • Participate in cross-functional initiatives involving Medical, Regulatory, Quality, R&D, and customer service stakeholders to drive process and system improvements.
  • Collaborate with medical, regulatory, R&D, and quality colleagues to ensure appropriate referrals and answers using a modern tracking and repository system.

Essential skills and knowledge 

Requirements

  • University degree in pharmacy; registration as a licensed pharmacist is required.
  • At least two years of experience in medical information or an equivalent scientific role within pharmaceutical or consumer healthcare industries.
  • End-user familiarity with Power BI and Salesforce (able to run, filter, interpret dashboards and reports; technical support provided).
  • Knowledge of Salesforce CRM and Veeva Vault Medical/RIM considered an asset.
  • Strong analytical mindset with attention to detail, capable of interpreting complex data and maintaining KPI integrity.
  • Excellent written and oral communication skills for medical writing, report delivery, and stakeholder interaction.
  • Ability to work effectively in a matrixed and cross-functional environment involving internal teams and external vendors.

What we offer 

What We Offer

Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job.

About Us

Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.

Are you the perfect match for this vacancy? Apply in 5 minutes and let's get in touch!

Are you in perfect match ?

Anything Else?

Shape your future

Are you ready for the next step in your career? Join Brunel’s powerful global network, where passionate, results-driven specialists come together with industry-leading clients. By connecting specialists to pioneering projects, we drive change in many industries, enabling growth and delivering great outcomes. Brunel helps you reach your full potential and empowers you to make an impact within a purpose-driven global company.

Explore your career opportunities!

Our Culture and Values

At Brunel, we are proud of our unique corporate culture, which is shaped and nurtured by the collective efforts of our employees. Our work environment is characterised by an authentic, communicative and inclusive approach to teamwork that fosters an atmosphere of collaboration and creativity. Our values are at the center of everything we do – for our clients, our colleagues and ourselves.

Learn more about our global network of specialists!

Our ESG Commitment

Since 1975, our mission has always been to connect specialists to exciting career opportunities, to support the development of these careers, and to offer fair and equal employment. This has enabled us to create a truly sustainable and durable business model. Having a passion for people and caring deeply for the environment is not only part of Brunel’s DNA but is also reflected in our culture and values. As a global company, we take our social responsibility very seriously.

Join us on our mission!

Do you have any questions about this vacancy ? 

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Alyssa DeRosario

+1 403 539 5009