Mining System Application Support Analyst
Australia, Perth
Fulltime: 40 hrs a week / A$ 700 - 750 per day
Experience: 2-4 Years
Information Technology
Introduction
We are currently seeking a Mining Systems Application Support Analyst to work on a contract basis across an exciting autonomy project. The role will be FIFO on an 8/6 day/night roster from Perth.
About this role
As a Mining Systems Application Support Analyst, you will play a key role in keeping Autonomous Mining Systems technology updated, reliable, and running smoothly. You will be the first point of contact for application support, working on-site to maintain uptime and performance while collaborating with Product teams in Perth and Operations teams at site.
Key resonsibilities:
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Ensure system uptime and stability on site, restoring services quickly and managing communications with affected users.
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Act as the primary on-site contact for software users, technicians, and product development teams.
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Deploy, configure, and maintain Fleet Management System applications and services, including during planned outages.
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Configure and maintain monitoring, alerting, and logging tools to ensure overall system health.
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Proactively respond to system alerts, troubleshoot issues, and escalate to appropriate teams as needed.
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Perform routine Linux system administration, ensuring compliance with internal security standards.
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Provide L1 and L2 technical support to manage inquiries and application support issues.
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Document and improve support processes, monitoring practices, and change management procedures.
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Collaborate with Product Managers and Owners on system upgrades, bug fixes, and issue resolution.
Is this you?
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Significant experience responding to production incidents, restoring services, and managing communications.
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Hands-on Linux system administration (RedHat, Debian).
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Proficiency in Python and Bash scripting.
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Experience with monitoring and logging tools (Dynatrace preferred).
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Strong knowledge of Docker containers, orchestration tools, and virtual machine management (VMware, Hyper-V).
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Familiarity with SQL Server or other relational databases.
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Experience supporting Fleet Management Systems or other production-critical technology (highly regarded).
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Understanding of cyber security concepts for application and network security.
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Skills in automated configuration and deployment tools (Ansible preferred).
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Excellent problem-solving skills and ability to explain technical issues to non-technical audiences.
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Tertiary qualification in Computer Science, Systems Engineering, or equivalent experience
What we offerÂ
About Brunel:
Brunel is a recruitment and flexible workforce solutions provider, connecting talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent, or secondment basis.
Operating in Australasia since 1997, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, backed by the strength and reach of a global network spanning over 45 countries, 120 offices, and more than 45 years of successful operation.
Brunel is proud to be an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander peoples and female candidates.