Service C

• Create and process purchase requisitions based on operational and business requirements.
• Monitor requisition approval workflows and follow up as required to ensure timely processing.
• Create, review, and approve purchase orders within established delegation-of-authority limits.
• Ensure all purchase requisitions and purchase orders contain the appropriate supporting documentation.
• Monitor purchase order approval status and distribute approved purchase orders to suppliers.
• Create and manage Service Entry Sheets (SES) for applicable service-related purchase orders.
• Confirm receipt of materials and services within the procurement system.

End-to-End Purchase Order Lifecycle Support

Manage procurement transactions throughout the complete purchase order lifecycle, including:

• Invoice discrepancy investigation and resolution.
• GR/IR (Goods Receipt/Invoice Receipt) monitoring and clearing activities.
• Supplier payment inquiries and support.
• Purchase order amendments, maintenance, and closure.
• Coordination with internal stakeholders and suppliers to resolve transactional issues.

• Serve as a primary point of contact for procurement-related inquiries via phone and email.
• Build and maintain positive working relationships with suppliers and internal business partners.
• Collaborate with vendors to resolve purchase order, invoice, payment, and delivery-related concerns.
• Escalate complex issues when required and ensure timely resolution.

Data Accuracy & Compliance

• Ensure purchase orders are established accurately with appropriate:
  • Tax codes
  • Payment terms
  • Delivery schedules
  • Cost objects and coding structures
• Support invoice processing activities and automated payment systems.
• Conduct root cause analysis to identify recurring transaction issues and implement corrective actions.
• Maintain accurate procurement records and documentation in accordance with company procedures.