Responsibilities
Communication & Relationship Management
- Act as the main divisional liaison with category management, marketing, sales, and vendor partners.
- Communicate division-specific KPIs, category performance insights, and market needs.
- Build strong partnerships with sales and marketing through regular updates, ride-alongs, and cross-functional collaboration.
- Provide timely product and vendor communications including new items, discontinuations, supply issues, and pricing changes.
Sales & Marketing Support
- Deliver actionable, relevant product insights to divisional sales and marketing teams.
- Support execution of category initiatives, product life-cycle activities, and vendor strategies.
- Provide analysis and resolution related to product inquiries or customer concerns.
Category Management
- Execute North American category strategies within the division.
- Implement go-to-market plans tailored to divisional needs.
- Support slot management, product sourcing, and division-wide merchandising activities.
- Provide division-specific analytics and recommendations aimed at achieving sales, margin, and brand objectives.
Vendor & Broker Management
- Serve as the primary contact for regional supplier and broker partners.
- Lead vendor/broker business reviews and align strategies to divisional goals.
- Maintain vendor & broker activity in the CRM and monitor partnership performance.
- Solicit internal feedback on broker engagement and ensure alignment across all stakeholders.
Cost, Pricing & Supply Chain Support
- Provide divisional cost/price feedback to Category and Revenue Management.
- Communicate supply chain disruptions and resolution plans to sales and marketing.
- Support category teams in managing slot allocations and resolving aging inventory issues.
Continuous Learning & Market Expertise
- Maintain strong knowledge of market trends, category developments, and product innovations.
- Leverage internal data, external insights, and customer feedback to guide decision-making.
- Attend trainings, supplier visits, conferences, and seminars to enhance product and industry knowledge.
Canada-Specific: Centre of Plate (Protein) Responsibilities
- Execute protein sourcing plans to meet divisional sales, margin, and brand goals.
- Maintain a competitive and relevant product portfolio using a mix of sourcing solutions (national partners, strategic alliances, specialty suppliers).
- Manage high-risk inventory, large buys, and supplier negotiations in partnership with procurement and category management.
- Lead full product life-cycle management for protein items, including sourcing, introductions, and discontinuations.