Customer Service Representative
Vacancy number • CR-231291
We are looking for a Customer Service Representative to work with one of our major Oil and Gas clients located in Moncton, New Brunswick. As the first point of contact for some of the organization's largest accounts, you would be responsible for ensuring their inquiries are addressed in a timely manner and resolving any issues with their orders.
About this role
- Communicate with customers via phone and email
- Troubleshoot customer issues and process orders
- Follow up on any customer inquiries or issues to ensure their prompt resolution
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments (sales, warehouse, supply chain) to meet customer's needs
- Data entry in SAP and Salesforce
What you need to bring:
- 3+ years of relevant work experience
- Experience with various sales and customer service systems such as SAP and Salesforce
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Are you ready for the next step in your career? Join Brunel’s powerful global network, where passionate, results-driven specialists come together with industry-leading clients. By connecting specialists to pioneering projects, we drive change in many industries, enabling growth and delivering great outcomes. Brunel helps you reach your full potential and empowers you to make an impact within a purpose-driven global company.
Explore your career opportunities!
At Brunel, we are proud of our unique corporate culture, which is shaped and nurtured by the collective efforts of our employees. Our work environment is characterised by an authentic, communicative and inclusive approach to teamwork that fosters an atmosphere of collaboration and creativity. Our values are at the center of everything we do – for our clients, our colleagues and ourselves.
Since 1975, our mission has always been to connect specialists to exciting career opportunities, to support the development of these careers, and to offer fair and equal employment. This has enabled us to create a truly sustainable and durable business model. Having a passion for people and caring deeply for the environment is not only part of Brunel’s DNA but is also reflected in our culture and values. As a global company, we take our social responsibility very seriously.
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Any questions remaining?
Your consultant, Anna Lapushinskaya is happy to clarify anything about this vacancy. When reaching out, use this number: CR-231291