Learning and HR Coordinator

Learning & HR Coordinator

Kitimat, BC

Introduction

The Learning and HR Coordinator, reporting to the Learning and Development Manager, will have a crucial role in handling incoming business requests and providing timely support or redirecting them to the appropriate Learning Advisor. Additionally, they will serve as a central HR resource for producing and updating HR data reports, such as resourcing, attrition, and employee data summaries.

Responsibilities

• Timely manage the L&D inbox to identify requests from the business to register into JFJV training and process the registration using the JFJV Metastorm System
• Support Learning Help Desk tasks in submitting worker certificates to the learning management system
• Respond to general email inquiries coming in through the L&D inbox; course availability, registrations, close completions, access to the CLMS, etc.
• Partner with the Learning Advisors to ensure all open course offerings are closed within 1-3 days of course delivery
• Support in the creation of assigning training to the secondary roles in the CLMS
• Process Non-Disclosure Agreements as part of the onboarding process
• Secondment agreement reconciliation
• Conduct monthly quality checks on JCP profile assignments
• Provide New Joiners with access to LinkedIn Learning
• Approval of WorkDay Learning requests for activities that are part of Job Competence Profiles
• Reconcile monthly company’s charges against WorkDay Learning approvals
• Process 3rd party registration and payment for career development
• Reconcile L&D Credit Card expenses
• Visual management of Learning data and data trends to Block milestones
• Produce/update HR Data reports (resourcing, attrition, employee data summaries)
• Facilitate training when required

Qualifications

• Certificate in Adult Education or HR is nice to have
• 3 to 4 years in a customer relations role
• 2 to 3 years of data management and reporting
• Intermediate to expert level in Microsoft Excel
• Customer service mindset
• Ability to work independently and in a timely manner
• Strong stakeholder management
• Willingness to learn Power BI

What We Offer

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