Service Engineer

Job Description in SE GT SV AP OP Thailand"Sevice Engineer, High Voltage Systems & Service"
Siemens Energy Grid Technologies is a leader in the supply, design, construction, installation and commissioning of onshore and offshore substations. Due to expanding market opportunities we are looking for A Service Engineer is responsible for providing technical support and maintenance services for products and systems, ensuring they operate efficiently and effectively an experienced of Service Engineer to work on HV Systems and Service projects in the Thailand, Malaysia, Myanmar, Laos and Cambodia. The Service Engineer is responsible for the installation, maintenance, troubleshooting, and repair of equipment and systems. This role involves working closely with customers to ensure their needs are met and that equipment operates at optimal performance levels.
LET'S TALK ABOUT YOUYour Profile
* Bachelor's Degree in Electrical Engineering or Power Engineering* Certified Associate Level Electrical Engineer (advantageous)
* 3 to 5 years of experience in high voltage systems and solutions i.e. GIS, AIS, Power Transformer, Circuit Breaker, Disconnector, Surge Arrester and COMS such as SCADA* Good command of English, both written & spoken skills
* Proficiency in MS Office applications and precision measuring tools* Flexibility and willingness to participate a certain period of time for international projects
* Accurate and quality management in project timeline and delivery of requirements* Full working rights in Thailand and ability to travel
What part will you play?* Controlling and evaluation of project progress and report to project manager (time and quality)
* Coordinate all activities of suppliers and subcontractors* Perform quality check/inspection to ensure assembly work is completed according to requirements.
* Coordinating technical support with internal and external interface partners.* Assisting generation of reports and performing NCC-reporting to the project manager
* Ensure corrective/preventive actions are taken* Organizing, compiling, submitting and controlling of technical documents
* Assisting project manager in risk analysis
A Service Engineer is responsible for providing technical support and maintenance services for products and systems, ensuring they operate efficiently and effectively. Below is a typical job description for a Service Engineer:
Job Title: Service EngineerJob Summary:
The Service Engineer is responsible for the installation, maintenance, troubleshooting, and repair of equipment and systems. This role involves working closely with customers to ensure their needs are met and that equipment operates at optimal performance levels.Key Responsibilities:
* Installation and Setup: Install and configure equipment and systems at customer sites, ensuring proper functionality and adherence to specifications.* Maintenance and Repair: Perform routine maintenance and repairs on equipment, diagnosing issues and implementing effective solutions to minimize downtime.
* Technical Support: Provide on-site and remote technical support to customers, addressing inquiries and resolving issues related to equipment operation and performance.* Troubleshooting: Analyze and troubleshoot technical problems, utilizing diagnostic tools and techniques to identify root causes and implement corrective actions.
* Customer Training: Educate customers on the proper use and maintenance of equipment, providing training sessions and creating user manuals as needed.* Documentation: Maintain accurate records of service activities, including service reports, maintenance logs, and inventory management.
* Collaboration: Work closely with sales and engineering teams to provide feedback on customer needs and product performance, contributing to product improvements and enhancements.* Compliance: Ensure all work is performed in compliance with safety regulations and company policies, maintaining a safe working environment.
* Travel: Travel to customer sites as required, which may include overnight stays or extended periods away from home.Qualifications:
* Education: Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, or related field) or equivalent technical certification.* Experience: 2+ years of experience in a service engineering role or related field, with a strong understanding of the products and systems being serviced.
* Technical Skills: Proficiency in troubleshooting and repairing mechanical and electrical systems, as well as familiarity with relevant software and diagnostic tools.* Customer Service Skills: Strong interpersonal and communication skills, with the ability to build rapport with customers and understand their needs.
* Problem-Solving Skills: Excellent analytical and problem-solving abilities, with a proactive approach to identifying and resolving issues.* Organizational Skills: Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively.
Working Conditions:* May require travel to customer sites, which can involve varying hours and conditions.
* Work may be performed in various environments, including industrial settings, offices, and customer facilities.Additional Information:
* Certifications related to specific equipment or systems may be required or preferred.* A valid driver's license and the ability to travel as needed.
This job description can vary based on the industry (e.g., manufacturing, IT, healthcare) and the specific needs of the organization.