Introduction

Do you want to take the next step and advance your career?

With Brunel, you will have the opportunity to work on key projects with leading companies in the fields of Life Sciences, Renewable Energy, Future Mobility, Infrastructure, Conventional Energy, and IT.

Thanks to our unique collaboration model, you can gain experience across industries, grow both professionally and personally, and gain a competitive edge in the job market.

What are you going to do

As a Service Delivery Specialist, you will support core HR operational processes within one or more service areas such as Hire-to-Retire, Payroll, Time Management, or Benefits Administration. You will ensure accurate and timely execution of tasks, contributing to a smooth employee experience and compliance with internal standards.

Essential skills and knowledge 

  • Ensure consistent adherence to Global and Local HR Policies, labor regulations and Data Protection Standards GDPR Maintain audit-ready documentation and follow robust process controls including segregation of duties and 4-eye reviews Support Internal Audits with timely, accurate documentation and responses
  • Contribute to regular reporting of operational performance identifying root causes for SLA breaches, quality issues, and implementing corrective actions
  • 3-5 years of experience in HR Operations ideally in the pharmaceutical or regulated industry
  • Strong working knowledge of local labor law and HR compliance requirements
  • Advanced experience with HRIS systems such as Workday, SAP, ServiceNow and time management tools
  • Excellent communication skills and ability to manage complex stakeholder relationships
  • Strong interpersonal, stakeholder management, and problem-solving skills
  • High attention to detail and commitment to data accuracy
  • Ability to work in a fast-paced, matrix organization
  • Deep understanding of Operational Metrics such as SLA, KPI and quality audits
  • Languages: French and English written and spoken

What we offer

  • Stability and expertise of a global company that has been operating on the market since 1975.
  • Access to the most exciting projects in the Czech Republic and abroad.
  • On projects, you will be perceived as an expert with the prestige of an external consultant, while enjoying the security of stable employment.
  • Every Brunel consultant is assigned an Account Manager who understands your technical field and will support you throughout the entire project.
  • Above-standard financial compensation with individual bonuses for successfully completed projects.
  • Opportunities for professional and personal development through internal and external training programs.
  • Attractive job assignments in your area of expertise.
  • Exciting career prospects with the chance to work on innovative projects that will help you grow professionally.
  • The backing of a stable global company with over 120 offices worldwide and more than 12,000 specialists.
  • In the DACH+CZ region, we operate 45 offices and 2 development centers.
  • A friendly and human company culture - you can look forward to team activities, coffee breaks, summer parties, Christmas celebrations, and other events that make Brunel a place where people enjoy meeting even outside of project work.

Closing: March 18, 2026

Apply Now

Do you have any questions about this vacancy?

Vacancy reference: TR-278542

LV

Corporate recruiter

Lucie Vostálová

+420 775 848 696

Contact

Anything else ?

Shape your future

Are you ready for the next step in your career? Join Brunel’s powerful global network, where passionate, results-driven specialists come together with industry-leading clients. By connecting specialists to pioneering projects, we drive change in many industries, enabling growth and delivering great outcomes. Brunel helps you reach your full potential and empowers you to make an impact within a purpose-driven global company.

Explore your career opportunities!

Our Culture and Values

At Brunel, we are proud of our unique corporate culture, which is shaped and nurtured by the collective efforts of our employees. Our work environment is characterised by an authentic, communicative and inclusive approach to teamwork that fosters an atmosphere of collaboration and creativity. Our values are at the center of everything we do – for our clients, our colleagues and ourselves.

Learn more about our global network of specialists!

Our ESG Commitment

Since 1975, our mission has always been to connect specialists to exciting career opportunities, to support the development of these careers, and to offer fair and equal employment. This has enabled us to create a truly sustainable and durable business model. Having a passion for people and caring deeply for the environment is not only part of Brunel’s DNA but is also reflected in our culture and values. As a global company, we take our social responsibility very seriously.

Join us on our mission!

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