What are you going to do

This role goes beyond coordination, you'll be managing expectations, presenting plans and pricing, and ensuring every client feels informed, confident, and excited about their journey.

  • Acting as the primary point of contact for clients throughout the pre-contract process
  • Managing high-volume client communication via phone and email
  • Liaising with Sales, Drafting, Estimating, and Design teams to keep everything moving
  • Preparing clients for key milestones, including presentations and selections
  • Delivering or supporting face-to-face presentations of plans, pricing, and contracts
  • Driving contracts through to signing, your work directly impacts monthly results
  • Maintaining a seamless, high-quality customer experience from start to finish

Essential skills and knowledge 

  • Experience in residential construction, pre-contracts, sales coordination, or project administration
  • Strong understanding of the home building or construction process
  • A confident communicator who can build rapport and manage expectations
  • Someone who is highly organised, detail-driven, and thrives under pressure
  • A natural presenter, comfortable explaining plans, pricing, and technical details
  • A results-driven mindset, motivated by achieving targets and delivering outcomes

What we offer

  • Be part of a high-performing, reputable residential builder
  • Step into a role where you can own the client experience end-to-end
  • Exposure to multiple departments, grow your career across construction

About Brunel:

Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent or secondment basis.

Operating in Australasia since 1997, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, which are further backed by the strength and reach of a truly global network spanning over 45 countries, 120 offices and 45 years of successful operation. If you have any questions or would like to discuss the details of this role, please contact Mae Berja on 0413 885 101

Closing: May 08, 2026

Do you have any questions about this vacancy?

Vacancy reference: PR-283473

MB

Corporate recruiter

Mae Berja

Contact

Anything else ?

Shape your future

Are you ready for the next step in your career? Join Brunel’s powerful global network, where passionate, results-driven specialists come together with industry-leading clients. By connecting specialists to pioneering projects, we drive change in many industries, enabling growth and delivering great outcomes. Brunel helps you reach your full potential and empowers you to make an impact within a purpose-driven global company.

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Our Culture and Values

At Brunel, we are proud of our unique corporate culture, which is shaped and nurtured by the collective efforts of our employees. Our work environment is characterised by an authentic, communicative and inclusive approach to teamwork that fosters an atmosphere of collaboration and creativity. Our values are at the center of everything we do – for our clients, our colleagues and ourselves.

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Our ESG Commitment

Since 1975, our mission has always been to connect specialists to exciting career opportunities, to support the development of these careers, and to offer fair and equal employment. This has enabled us to create a truly sustainable and durable business model. Having a passion for people and caring deeply for the environment is not only part of Brunel’s DNA but is also reflected in our culture and values. As a global company, we take our social responsibility very seriously.

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