Introduction

A Brunel, em parceria com um de seus grandes clientes do setor de aditivos petroquímicos, está em busca de um(a) Analista de Suporte para uma posição permanente, em regime presencial (4x1) no Centro do Rio de Janeiro.

What are you going to do

Responsabilidades:

Gerenciar pedidos de clientes do mercado local.
Criar notas de crédito e débito para clientes.
Coordenar pagamentos atrasados ou com problemas.
Arquivar todas as comunicações para garantir que os documentos estejam disponíveis para auditorias.
Solicitar importações e gerenciar internamente solicitações de extras ou demandas de clientes.
Coordenar faturamentos, validações e estornos.
Enviar cronogramas/senhas de cobrança a todos os clientes.
Registrar todas as diferenças de preços (e-mail e planilha).
Gerenciar estadias e representar o departamento em reuniões de excelência operacional.

Essential skills and knowledge

Requisitos:

Ensino superior completo
Inglês avançado
Espanhol avançado é desejável
Experiência prévia em atendimento ao cliente, operações, logística ou suporte comercial, preferencialmente em empresas de grande porte.
Conhecimento em processos de faturamento, controle de pedidos, gestão documental e rotinas de auditoria.

Closing: December 31, 2025

Apply Now

Do you have any questions about this vacancy?

Vacancy reference: TR-273207

MPR

Corporate recruiter

Marianna Porto Rodrigues

+55 21 3328 2828

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