Introduction

This Sales Support & Administration Officer role sits at the heart of EcoCycle's Queensland operation and plays a critical role in supporting growth, structure and customer experience. This is not a traditional back‑office administration role. It is hands‑on, visible and operational, acting as a key connection point between customers, drivers, sales, transport and site leadership.

What are you going to do

This Sales Support & Administration Officer role sits at the heart of EcoCycle's Queensland operation and plays a critical role in supporting growth, structure and customer experience.

This is not a traditional back‑office administration role. It is hands‑on, visible and operational, acting as a key connection point between customers, drivers, sales, transport and site leadership.

As activity continues to increase, this role will help introduce consistency, accuracy and improved administrative processes, ensuring the site runs smoothly and presents professionally at all times.

Key Responsibilities

Reception & Customer Service

First point of contact for customers, drivers, suppliers and visitors
Managing incoming calls and enquiries
Scheduling and coordinating customer collections

Sales & Administration Support

Day‑to‑day sales administration and documentation
Supporting invoicing processes and follow‑ups
Acting as a central link between customers, sales and operations

Transport & Logistics Support

Reviewing and managing driver dockets and weighbridge data
Validating information prior to submission to Head Office (VIC)
Supporting daily transport and logistics coordination

Reporting & Office Systems

High‑volume, high‑accuracy data entry
Preparing monthly reports on materials collected
Using Excel confidently (formulas, pivot tables, reconciliations)
Supporting continuous improvement of admin workflows and systems

Essential skills and knowledge

Essential

Experience in sales support, administration or operational support roles
Strong customer service and phone communication skills
Advanced Microsoft Excel capability
High attention to detail with the ability to manage competing priorities
Full Australian working rights

Desirable

Exposure to logistics, transport, recycling, waste or industrial environments
Experience with dockets, invoicing or materials reporting

You're highly organised, proactive and comfortable working in a lean, fast‑moving environment, with a genuine interest in contributing to a purpose‑driven organisation.

What we offer

Full‑time, permanent role with long‑term job security
Queensland site positioned for significant growth
Expanding scope and responsibility as the operation scales
Future pathways into senior administrative, sales or operational roles
Opportunity to make a real impact in a growing circular‑economy business

For a confidential discussion, please contact:

Kate Faulkner Senior Client Solutions Manager - Brunel
📧 k.faulkner@brunel.net 📞 0455 667 863

Closing: 07 May 2026

Apply Now

Do you have questions?

Vacancy reference: PR-283351

KF

Corporate recruiter

Kate Faulkner

+61 3 9069 6725

Contact

$name

Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.