Introduction

Be part of a trusted insurance builder team as a Claims Coordinator, working across residential and commercial projects.

What are you going to do

Coordinate and manage residential insurance claims from lodgement to completion
Liaise with clients, insurers, loss adjusters, and contractors
Ensure timely communication and updates to all stakeholders
Maintain accurate claim records and documentation
Assist Project Managers and estimators with claims administration
Monitor progress and ensure claims are resolved efficiently and to client satisfaction
Support the team in delivering high-quality outcomes and service excellence

Essential skills and knowledge

Previous experience in insurance claims coordination
Strong organisational and time-management skills
Excellent communication and interpersonal skills
Attention to detail and ability to manage multiple claims simultaneously
Proactive, solution-focused, and team-oriented
Ideal candidate based in the North Brisbane area

PLEASE NOTE: Applications will only be considered who are local and familiar with the area.

What we offer

Supportive and collaborative team environment
Opportunity to develop within a growing company
Healthy work-life balance and career stability
Exposure to a variety of residential insurance projects

About Brunel:

Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent or secondment basis.

Operating in Australasia since 1997, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, which are further backed by the strength and reach of a truly global network spanning over 45 countries, 120 offices and 45 years of successful operation.

Brunel is proud to be equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander and female candidates.

Do you have questions?

If you have any questions or would like to discuss the details of this role, please contact Mae on 0413 885 101

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Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.