Sales Support & Administration Officer
Australia, Queensland, Hemmant
Experience: Not applicable
Renewable Energy
Introduction
This Sales Support & Administration Officer role sits at the heart of EcoCycle's Queensland operation and plays a critical role in supporting growth, structure and customer experience. This is not a traditional back‑office administration role. It is hands‑on, visible and operational, acting as a key connection point between customers, drivers, sales, transport and site leadership.
About this role
This Sales Support & Administration Officer role sits at the heart of EcoCycle's Queensland operation and plays a critical role in supporting growth, structure and customer experience.
This is not a traditional back‑office administration role. It is hands‑on, visible and operational, acting as a key connection point between customers, drivers, sales, transport and site leadership.
As activity continues to increase, this role will help introduce consistency, accuracy and improved administrative processes, ensuring the site runs smoothly and presents professionally at all times.
Key Responsibilities
Reception & Customer Service
- First point of contact for customers, drivers, suppliers and visitors
- Managing incoming calls and enquiries
- Scheduling and coordinating customer collections
Sales & Administration Support
- Day‑to‑day sales administration and documentation
- Supporting invoicing processes and follow‑ups
- Acting as a central link between customers, sales and operations
Transport & Logistics Support
- Reviewing and managing driver dockets and weighbridge data
- Validating information prior to submission to Head Office (VIC)
- Supporting daily transport and logistics coordination
Reporting & Office Systems
- High‑volume, high‑accuracy data entry
- Preparing monthly reports on materials collected
- Using Excel confidently (formulas, pivot tables, reconciliations)
- Supporting continuous improvement of admin workflows and systems
Is this you?
Essential
- Experience in sales support, administration or operational support roles
- Strong customer service and phone communication skills
- Advanced Microsoft Excel capability
- High attention to detail with the ability to manage competing priorities
- Full Australian working rights
Desirable
- Exposure to logistics, transport, recycling, waste or industrial environments
- Experience with dockets, invoicing or materials reporting
You're highly organised, proactive and comfortable working in a lean, fast‑moving environment, with a genuine interest in contributing to a purpose‑driven organisation.
What we offer
- Full‑time, permanent role with long‑term job security
- Queensland site positioned for significant growth
- Expanding scope and responsibility as the operation scales
- Future pathways into senior administrative, sales or operational roles
- Opportunity to make a real impact in a growing circular‑economy business
For a confidential discussion, please contact:
Kate Faulkner Senior Client Solutions Manager - Brunel
📧 k.faulkner@brunel.net 📞 0455 667 863