End User Computing Architecture & Design
- Design and maintain secure, compliant end-user workstation platforms for OT environments
- Ensure workstation environments meet operational, security, and compliance requirements
- Provide architectural guidance across hosting, security, patching, and vulnerability management
- Support both office-based and mine-site workstation environments
Active Directory & Identity Management
- Design and manage Active Directory structures for end-user computing environments
- Implement and maintain Role-Based Access Control (RBAC)
- Design and manage Organizational Units (OUs) and Group Policy Objects (GPOs)
- Perform ongoing AD maintenance, including stale object cleanup, LAPS, and BitLocker
Workstation & Endpoint Management
- Support and maintain Microsoft Endpoint Configuration Manager (MECM / SCCM) environments
- Manage workstation builds, images, role-based configurations, and local admin access
- Oversee application deployment, patching schedules, and maintenance windows
- Support PXE builds, hardware certification, migrations, and image management
- Support VDI and non-standard OT workstation builds as required
Application Packaging & Lifecycle
- Manage application packaging, deployment, and lifecycle management
- Ensure applications are deployed in a controlled, compliant manner
- Maintain reporting and visibility across deployed applications
Endpoint Security
- Support endpoint security tooling across servers and workstations
- Preferred experience with SentinelOne, but equivalent endpoint security platforms are acceptable
- Support antivirus policy management, exclusions, upgrades, and compliance reporting
- Work closely with security and OT stakeholders on vulnerability management and remediation
Compliance, Documentation & Reporting
- Ensure compliance with internal security standards and audit requirements
- Support compliance monitoring, reporting, and remediation activities
- Develop and maintain documentation including runbooks, RACI matrices, HLDs/LLDs, and operational procedures
Transition & Operations Support
- Support transition activities and handover into steady-state operations
- Provide ongoing operational support for EUC OT services
- Act as a senior escalation point for EUC-related incidents and issues
- Work closely with operations, security, and OT stakeholders