Introduction

  • Define requirements from the team of HR, test cases, integration and communicated with implementation partners
  • Reports and monitor bugs and their resolution by the implementation partner
  • Prepare and document the data migration, bugs, workflows, administration of the HRIS system
  • Logs, categorizes, prioritizes, tracks, and routes defects/incidents reported by users

What are you going to do

  • Work closely with HR Business SME’s, vendor and DBS team;
  • Prepare and Develops data of existing systems for migration to new system as per vendor requirement;
  • Understand the current HR function and provide insight into current pain points;
  • Understand integration requirements and highlight gaps with test cases and testing;
  • Understands Recruit to Retire processes, Talent management, Payroll Overview & benefits administration;
  • Able to troubleshoot, analyse, prioritize, and determine root causes to issues/incidents within Success Factors modules;
  • First level contact point for HR users and other stakeholders for L1, support;
  • Runs and validate SIT, UAT testing with internal HR users and with Implementation partners;
  • Organize and felicitate system testing for HR users, business stakeholders, end users and document the issues, risks;
  • Prepare help file, knowledge transfer documents for go live modules;
  • Conduct functional knowledge transfer session for the HR Business SME’s.

Essential skills and knowledge 

  • 5+ years of experience HR-IT System Implementation & Support;
  • Minimum of 2 end to end SuccessFactors implementation, including hands on L1, L2 support;
  • Functional expertise in several HCM areas including organizational management, personnel administration, payroll, time management, HR reporting, etc;
  • Preparation & Execution of Test Cases / Test Plans / Test scripts;
  • Experience in Change Management role (influencing, rollout and embedding change);
  • Previous experience of being part of implementation team and support or working with SAP Success Factors is a must;
  • Fluent English both spoken and written;
  • Very good knowledge of HR processes to map with the system.

What we offer

  • Salary:
    • Day Rate in USD Plus Allowance
  • Work Schedule:
    • 9 Hours / 5 Days
  • Duration:
    • 18 Months with possible extension
  • Location:
    • Qatar

Anything else ?

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