Sales Coordinator
United Arab Emirates
Experience: From 6 years
Renewable Energy
Introduction
What are you going to do
We are reaching out about an exciting opportunity to join our client, a leading organization in the oil and gas sector, as a Sales Coordinator based in Fujairah. This permanent role is central to keeping their commercial, logistics, and customer operations running smoothly. You will be a key link between internal teams and customers, ensuring orders move efficiently from confirmation through to dispatch and documentation.
Key Responsibilities:
- Verify, process, and manage incoming orders (including high-priority bulk orders) in the ERP system within tight timelines. Execute accurate local and export documentation (Invoices, Packing Lists).
- Liaise with purchase, warehouse, and finance teams to arrange delivery vehicles, manage order/sample dispatches, and meet daily shipping schedules.
- Serve as a primary point of contact for clients on order statuses, tracking, and logistics inquiries while supporting daily sales workflows.
- Resolve pricing or dispatch discrepancies, issue debit/credit notes, and coordinate Third-Party Inspections (TPI) to maintain strict compliance.
- Generate regular Sales Coordination reports and collaborate with IT to ensure smooth ERP order management operations.
Essential skills and knowledge
- Bachelor's Degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- Minimum 3-5 years of experience in Customer Service or Sales Coordination (preferably within the Rockwool, insulation, or building materials manufacturing industry).
- Strong proficiency in MS Office (Excel, Word, Outlook) and extensive hands-on experience with ERP systems and logistics workflows.
- Exceptional communication, strong problem-solving skills under pressure, and solid knowledge of commercial documentation, export regulations, and HSE standards.
- Performance Expectations (Key Metrics).
- 100% ERP order entry accuracy and fast turnaround (within 24 hours).
- Zero-error rate in local and export commercial documentation.
- Swift resolution of claims and discrepancies within 48 hours.
- Seamless daily vehicle arrangement and TPI compliance.
What we offer
Anything else ?
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Since 1975, our mission has always been to connect specialists to exciting career opportunities, to support the development of these careers, and to offer fair and equal employment. This has enabled us to create a truly sustainable and durable business model. Having a passion for people and caring deeply for the environment is not only part of Brunel’s DNA but is also reflected in our culture and values. As a global company, we take our social responsibility very seriously.
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