Introduction

HR System Analyst

Calgary, AB

Introduction

The HR Analyst holds a key role in the HR team, reporting to the Manager, HR Systems. The primary duties of this position include managing data in the HR system, processing employee life cycle events, and making employee and organizational data changes as part of the HR Services team. Additionally, the HR Analyst will support employee and leader inquiries. It is important that the ideal candidate can handle sensitive information confidentially and professionally. They should also be highly adaptable, skilled at managing multiple priorities, and possess strong organizational, customer service, and analytical skills to meet deadlines. This opportunity is perfect for individuals who thrive in a fast-paced, collaborative, and dynamic work environment.

What are you going to do

Responsibilities

  • Provide timely and accurate transactional support for employee life cycle events through partnering with internal HR and IT teams (e.g. HR Advisory, Payroll, Total Rewards, HRIS)
  • Provide excellent customer service support both internally and externally to HR
  • Partner with internal teams and stakeholders to support HR program administration and initiatives
  • Support annual HR programs such as compensation cycles, performance & development reviews, benefit enrolment and others
  • Maintain knowledge of organizational and departmental policies and procedures
  • Assist with the creation of materials related to HR procedures and policies (e.g. process documentation, FAQs, quick-reference cards etc.)
  • Contribute to the HR knowledge article portal and knowledge management strategy through the effective use of Service Now ticket documentation, tracking, and resolution
  • Lead or actively participate in projects to develop, review and improve HR processes
  • Collaborate with stakeholders to resolve inquiries and improve processes for an optimal employee experience through a case management model
  • Provide mentorship and training support to team members

Essential skills and knowledge 

Qualifications

  • Post-secondary Degree/Diploma combined with 2 – 5 years HR experience.
  • Customer service expertise with strong conflict resolution skills
  • Excellent written and oral communication skills
  • Exceptional customer service skills
  • Experience working in an HR shared services operating model is preferred.
  • Experience working with Workday, SAP and Service Now is preferred.
  • Strong analytical skills with ability to contribute to decisions and recommendations.
  • Superior organization skills, along with the ability to effectively manage multiple priorities.

What we offer

What We Offer

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

Anything else ?

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Are you ready for the next step in your career? Join Brunel’s powerful global network, where passionate, results-driven specialists come together with industry-leading clients. By connecting specialists to pioneering projects, we drive change in many industries, enabling growth and delivering great outcomes. Brunel helps you reach your full potential and empowers you to make an impact within a purpose-driven global company.

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Our Culture and Values

At Brunel, we are proud of our unique corporate culture, which is shaped and nurtured by the collective efforts of our employees. Our work environment is characterised by an authentic, communicative and inclusive approach to teamwork that fosters an atmosphere of collaboration and creativity. Our values are at the center of everything we do – for our clients, our colleagues and ourselves.

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Our ESG Commitment

Since 1975, our mission has always been to connect specialists to exciting career opportunities, to support the development of these careers, and to offer fair and equal employment. This has enabled us to create a truly sustainable and durable business model. Having a passion for people and caring deeply for the environment is not only part of Brunel’s DNA but is also reflected in our culture and values. As a global company, we take our social responsibility very seriously.

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