Business Continuity Management System (BCMS) Coordinator

* Lead the practical implementation of the BCMS programme approved under CEO Decision No. (4) of 2026.* Translate approved governance requirements into implementation plans, workstreams, milestones and measurable deliverables.
* Maintain the BCMS implementation roadmap and track timelines, risks, issues, dependencies and decisions.* Coordinate BCM Task Forces, departments and subsidiaries and provide hands-on implementation guidance.
* Escalate significant risks, delays, resource constraints and non-conformities to the BCM Group Head and BCM Group.* Develop, complete, maintain and control all BCMS documented information in line with ISO 22301:2019.
* Maintain a centralized BCMS repository, document register and master control list.* Apply version control, review and approval workflows, retention requirements, access controls and document classification.
* Prepare and maintain policies, procedures, plans, templates, recovery documentation, records, logs and reports.* Ensure documented information is periodically reviewed, approved, current and audit ready.
* Plan and personally facilitate BIA workshops, interviews, assessments and validation sessions across departments and subsidiaries.* Identify and validate critical activities, essential services, dependencies, resources and disruption impacts.
* Establish and validate Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), Maximum Tolerable Period of Disruption (MTPD) and Minimum Business Continuity Objectives (MBCO).* Consolidate and analyses findings; produce the Group BIA Report; and maintain the critical-function inventory and dependency maps.
* Coordinate periodic review and revalidation of BIA outputs.* Assess threats affecting food-security operations, supply chains, procurement, cold-chain operations, distribution, technology, workforce, facilities and infrastructure.
* Develop and maintain the BCMS risk register, continuity treatment plans and mitigation tracking.* Align continuity risk activities with Enterprise Risk Management where applicable.
* Develop, coordinate and implement continuity strategies for all identified critical functions.* Prepare and maintain Business Continuity Plans, departmental recovery plans, the Crisis Management Plan, emergency response procedures, communications procedures and incident-management procedures.
* Ensure plans are practical, consistent, current, tested and aligned with approved recovery objectives.* Guide business owners in identifying people, facilities, technology, suppliers, data, logistics, alternate arrangements and other recovery resources.
* Support activation of the BCMS during incidents and disruptions.* Coordinate stakeholder communications, incident assessment, escalation and continuity response activities.
* Maintain crisis-management records, decision logs and incident documentation.* Lead post-incident reviews, lessons-learning sessions and corrective-action planning.
* Develop and deliver the annual BCMS exercise and testing programme.* Design and facilitate tabletop, walkthrough, functional and simulation exercises, as well as recovery tests.
* Deliver at least one functional exercise during the initial 12-month contract period.* Track observations, lessons learned, corrective actions and closure evidence.
* Design and deliver bilingual BCMS awareness and training activities and maintain participation and competency records.* Measure the effectiveness of training and exercise activities.
* Lead and coordinate BCMS implementation across applicable HFC subsidiaries.* Integrate subsidiary continuity requirements into the Group BCMS framework.
* Apply consistent methodology while accommodating legitimate operational and jurisdictional requirements.* Monitor implementation progress and provide direct guidance to subsidiary representatives and continuity coordinators.
* Lead certification-readiness activities and coordinate internal audits and management reviews.* Maintain the ISO 22301 Compliance Traceability Matrix and complete a pre-certification readiness assessment.
* Track non-conformities, observations, corrective actions and improvement initiatives through closure.* Prepare for and support Stage 1 and Stage 2 external certification audits.
* Coordinate specialist or independent support, when approved by the BCM Group, for activities requiring additional capacity or independence, including lead-implementer verification, independent exercise facilitation and certification-body services.* Ensure clear scope definition, knowledge transfer and controlled use of any approved specialist support.
* Prepare monthly progress reports for the BCM Group and quarterly updates for executive management.* Maintain dashboards covering implementation, documentation, BIA and risk assessment, plans, exercises, training, corrective actions and certification readiness.
* Track approved BCMS KPIs, contract deliverables and evidence required for governance and audit purposes.* Provide timely escalation and recommended corrective actions where progress is at risk.