Introduction

What are you going to do

Production Support: Assist with troubleshooting issues related to Travel & Expense systems by investigating problems, contacting vendors, and engaging internal DT and functional teams;
Ensure timely resolution and compliance with service-level agreements;
System Maintenance/Upgrades: Assist with testing and implementation of system upgrades and enhancements;
Reporting: Assist with weekly/monthly reporting processes in Concur and OneDrive;
Process Improvements: Collaborate with colleagues to identify potential process improvements to increase efficiencies and meet changing organizational demands;
Projects: Assist with creating/updating documentation, developing test scripts, coordinating test execution, and supporting system integration/user acceptance testing, deployment, and go-live support.

Essential skills and knowledge

What we offer

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Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.