Introduction

  • Support major business functions and provide detailed and in-depth specialized IT technical expertise to maintain applications support environment and to check that all requests for support are dealt with according to agreed procedures.
  • Investigate operational issues, problems, and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions. Analyzes underlying issues and their root causes and identifies available options for resolution.

What are you going to do 

  • Responds to requests for support by means of making system modifications, developing workarounds, manipulating data, reconfiguring systems, changing operating procedures, training users, producing documentation, or escalating requests to development team or software suppliers.
  • Monitors progress of requests for support and ensures users and other stakeholders are kept informed. Takes corrective action to avoid or minimize delays.
  • Performs moderately complex software modifications independently or works with colleagues on larger or more complex software, specifies user interfaces, including inputs, reports, validation and error correction procedures, processing rules, access, security and audit controls, recovery routines and contingency procedures.
  • Carries out routine configuration, installation and reconfiguration of Business Applications, Database Management Systems, and related Tools & Technologies.
  • Coordinates with colleagues and other stakeholders to specify data, data objects and information flows that align with the needs of the business.
  • Defines, documents, and executes medium-scale projects, actively participating in all phases of the project. Identifies, assesses, and manages risks and issues which might impact on the success of the project.
  • Prepares and maintains realistic project schedules (showing tasks and dependencies) and quality plans and tracks all activities against them, providing regular and accurate reports as appropriate.
  • Ensures compliance with information security policies and standards. Assesses configurations and security procedures for adherence to legal and regulatory requirements.
  • Ensures all work is carried out and documented in accordance with required standards, policies and procedures.

Essential skills and knowledge 

  • Bachelor’s degree in computer science, Information Technology, Information Systems, or other relevant discipline.
  • 8 years of IT experience (ideally within Oil & Gas industry)
  • Competent knowledge in core skill applications, tools, and techniques.
  • Experience in ePTW, Pi Historian, Aveva Mobile Operator is highly preferred
  • Conversant with relevant IT national and international standards
  • Demonstrated experience in project management.
  • Demonstrated experience in IT support environment.

What we offer

  • Salary:
    • Monthly Basic Rate in QAR plus allowances
  • Work Schedule:
    • 8 Hours / 5 Days
  • Duration:
    • Permanent Hire
  • Location:
    • Qatar

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Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth  interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.

Are you the perfect match for this vacancy? Apply in 1 minute and let's get in touch!

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