What are you going to do

This role goes beyond coordination, you'll be managing expectations, presenting plans and pricing, and ensuring every client feels informed, confident, and excited about their journey.

Acting as the primary point of contact for clients throughout the pre-contract process
Managing high-volume client communication via phone and email
Liaising with Sales, Drafting, Estimating, and Design teams to keep everything moving
Preparing clients for key milestones, including presentations and selections
Delivering or supporting face-to-face presentations of plans, pricing, and contracts
Driving contracts through to signing, your work directly impacts monthly results
Maintaining a seamless, high-quality customer experience from start to finish

Essential skills and knowledge

Experience in residential construction, pre-contracts, sales coordination, or project administration
Strong understanding of the home building or construction process
A confident communicator who can build rapport and manage expectations
Someone who is highly organised, detail-driven, and thrives under pressure
A natural presenter, comfortable explaining plans, pricing, and technical details
A results-driven mindset, motivated by achieving targets and delivering outcomes

What we offer

Be part of a high-performing, reputable residential builder
Step into a role where you can own the client experience end-to-end
Exposure to multiple departments, grow your career across construction

About Brunel:

Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent or secondment basis.

Operating in Australasia since 1997, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, which are further backed by the strength and reach of a truly global network spanning over 45 countries, 120 offices and 45 years of successful operation. If you have any questions or would like to discuss the details of this role, please contact Mae Berja on 0413 885 101

Closing: 08 May 2026

Apply Now

Do you have questions?

Vacancy reference: PR-283473

MB

Corporate recruiter

Mae Berja

Contact

$name

Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.