Operations Administrator

The Role

We are looking for an Operations professional to support the mobilization and onboarding of Consultants across regions. In this role, you will be responsible for onboarding the consultants. You will also provide global mobility support, assisting Consultants with work passes, relocation, and travel arrangements. Additionally, you’ll handle administrative tasks, manage team inboxes, and coordinate pre-employment requirements to ensure smooth operations. If you enjoy working cross-functionally and delivering exceptional service, this role is for you.

Job Responsibilities

1.General

• Understanding and processing of work pass applications including renewals and dependent passes.
• Ensure that Consultant has provided all required completed forms necessary for payrolling, tax-filing and enrolment of insurance.
• Checking and arranging of required due diligence including but not limited to background checks, Drug & Alcohol testing, OGUK medical, offshore related training etc.
• Update and maintain Consultant’s details are updated in our systems.
• Keeping track of Employment and visa expiry dates.
• Building good rapport with Consultants by providing care and quality services.

2.Global Mobility

• Global Mobility services include but are not limited to assisting Consultants with working rights requirements, relocating to work location by sourcing for flights, accommodation, local transport, movers, schooling needs etc.
• On-boarding of new Consultant to their role by providing them with all required documentation (Client-specific policies, payroll calendar, timesheets, information on medical insurance etc).
• Liaising with Consultant on their mobilization/demobilization flights and hotels required for their business or rotation trip.
• Obtaining business visas as and when required.

3.Support & Coordination

• Manage team mailboxes, respond to clients’ queries within the SLA and ensure emails are routed to the appropriate teams for action.
• Perform daily administrative duties to ensure the smooth running of Operations team.
• Registering eligible Consultants to medical insurance through the online portal and deactivation upon cessation of employment.
• Coordinating of pre-employment medical before Consultant’s commencement of work.
• Issuance of Certificate of Employment and other necessary letters & correspondence at Consultant’s request.
• Procurement of safety tools and PPE as per project requirements.
• Preparation of Purchase Order upon receiving invoices from vendor for approval before sending it to Finance for processing of payment.
• Ad hoc Administrative duties assigned.

Qualification and Experience

• Diploma or Degree in Business Administration, Human Resources, Operations Management, or related field.
• Fresh graduates are welcome; 1–2 years of experience in operations, HR support, mobility, or administration will be an advantage.
• Basic knowledge of work pass applications, payroll, or global mobility will be a plus.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfortable using internal systems/portals.
• Strong organizational skills with attention to detail and accuracy.
• Ability to work in a fast-paced environment and manage multiple priorities.
• A team player with a customer-service mindset and willingness to learn.

What We Can Offer You:

• Excellent corporate culture
• Friendly and supportive team
• Working with multinational and multicultural team
• Fun working environment
• Career development and opportunity
• Open and transparent communication

In Brunel, we have built a truly sustainable and durable business model: connecting specialists to exciting career opportunities, supporting the development of these careers, and offering fair and equal employment.