Introduction

Learning & HR Coordinator

Kitimat, BC

Introduction

The Learning and HR Coordinator, reporting to the Learning and Development Manager, will have a crucial role in handling incoming business requests and providing timely support or redirecting them to the appropriate Learning Advisor. Additionally, they will serve as a central HR resource for producing and updating HR data reports, such as resourcing, attrition, and employee data summaries.

What are you going to do

Responsibilities

Timely manage the L&D inbox to identify requests from the business to register into JFJV training and process the registration using the JFJV Metastorm System
Support Learning Help Desk tasks in submitting worker certificates to the learning management system
Respond to general email inquiries coming in through the L&D inbox; course availability, registrations, close completions, access to the CLMS, etc.
Partner with the Learning Advisors to ensure all open course offerings are closed within 1-3 days of course delivery
Support in the creation of assigning training to the secondary roles in the CLMS
Process Non-Disclosure Agreements as part of the onboarding process
Secondment agreement reconciliation
Conduct monthly quality checks on JCP profile assignments
Provide New Joiners with access to LinkedIn Learning
Approval of WorkDay Learning requests for activities that are part of Job Competence Profiles
Reconcile monthly company’s charges against WorkDay Learning approvals
Process 3rd party registration and payment for career development
Reconcile L&D Credit Card expenses
Visual management of Learning data and data trends to Block milestones
Produce/update HR Data reports (resourcing, attrition, employee data summaries)
Facilitate training when required

Essential skills and knowledge

Qualifications

Certificate in Adult Education or HR is nice to have
3 to 4 years in a customer relations role
2 to 3 years of data management and reporting
Intermediate to expert level in Microsoft Excel
Customer service mindset
Ability to work independently and in a timely manner
Strong stakeholder management
Willingness to learn Power BI

What we offer

What We Offer

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

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Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.