Key Account Manager
Canada, Ontario
Fulltime: 40 hrs a week
Experience: 4-6 Years
Medical devices
Introduction
Key Account Manager Greater Toronto Area - Remote
What are you going to do
Responsibilities
Drive Strategic Account Growth
- Develop and execute strategic account plans aligned with customer objectives and business priorities.
- Identify, map, and influence key stakeholders across healthcare systems, from clinical end users to procurement and funding decision-makers.
- Build and maintain long-term relationships with physicians, vascular surgeons, interventional radiologists, hospital administrators, and executive leaders.
- Negotiate agreements and support long-term customer commitments that strengthen the client's market position.
- Identify new business opportunities and generate demand for the client's Endovascular portfolio.
Deliver Clinical and Commercial Excellence
- Provide technical and clinical expertise to physicians and healthcare professionals during live procedures and case reviews.
- Support product utilization in Cath Labs, Interventional Radiology Suites, and Operating Rooms.
- Educate customers on the safe and effective use of the client's technologies.
- Position the client's solutions by demonstrating clinical, operational, and economic value.
- Support the successful launch and adoption of new products and technologies.
Act as a Strategic Business Partner
- Analyze customer business needs and develop innovative solutions that address clinical and financial challenges.
- Lead value-based discussions with executive-level stakeholders, including hospital leadership and provincial healthcare administrators.
- Interpret financial and operational metrics to demonstrate the impact of the client's solutions.
- Monitor industry trends, competitive activity, and healthcare policy changes affecting strategic accounts.
- Act as the internal voice of the customer and collaborate across the client's divisions to deliver a legendary customer experience.
Leverage Data and Insights
- Maintain accurate account, customer, and opportunity information within the CRM system (OneForce).
- Record customer interactions and maintain up-to-date market intelligence and territory information.
- Monitor territory performance, market share, and sales trends.
- Prepare and execute territory strategies based on sales data and account analytics.
- Deliver accurate forecasting and business reporting.
Collaborate Across Functions
- Partner with Clinical Specialists, Marketing, and other internal teams to achieve territory objectives.
- Support national and regional business initiatives.
- Share market insights and customer feedback to influence strategic planning.
- Promote teamwork and collaboration across divisions to maximize customer impact.
Essential skills and knowledge
Requirements
- Bachelor's degree in Business, Life Sciences, Engineering, Healthcare, or a related field required.
- Minimum 3 years of successful sales experience selling complex products, solutions, or medical technologies.
- Proven experience managing strategic accounts and executive-level customer relationships.
- Demonstrated success in value-based and solution-oriented selling environments.
- Strong business and financial acumen.
- Experience within medical device, healthcare, vascular, cardiovascular, or related industries is strongly preferred.
- Proven ability to influence stakeholders and drive customer partnerships.
- Valid driver's license required.
- Ability to travel within Canada (15-50% depending on territory).
- Ability to travel internationally for training and meetings (approximately 5%).
- The incumbent must be able to communicate effectively in English as duties require interaction with stakeholders across Canada.
- Experience supporting physicians in procedural environments.
- Knowledge of vascular, endovascular, cardiovascular, or interventional technologies.
- Experience utilizing CRM systems such as OneForce or similar platforms.
- Strong contract negotiation and strategic planning capabilities.
What we offer
What We Offer
Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job.
About Us
Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.
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Application process
First Contact
We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.
Scheduling an Interview
After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.
Phone/ Qualification Interview
During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.
Meeting in Real Life
After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth interview to review your communication and interpersonal skills.
Application for the Position
Submission of candidates resume for client’s approval and screening.
Are you the perfect match for this vacancy? Apply in 1 minute and let's get in touch!
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