What are you going to do

Provide timely technical support to end-users via phone, email, or on-site to ensure smooth IT operations
Troubleshoot hardware, software, and network issues, identifying root causes and implementing solutions
Install, configure, and maintain desktops, laptops, printers, and other IT equipment
Install, update, and support software applications, patches, and drivers
Manage user accounts, including creation, modification, and deactivation, in accordance with company policies
Set up and configure email accounts, access permissions, and security settings
Maintain accurate records of support tickets, resolutions, and IT asset inventory
Document troubleshooting procedures and user guides for knowledge sharing
Provide basic IT training and guidance to end-users on systems, applications, and cybersecurity best practices

Requirements

Diploma or Degree in Information Technology, Computer Science, or related field
Proven experience in IT helpdesk, desktop support, or end-user support role
Strong knowledge of Windows OS, Microsoft Office, and common business applications
Basic understanding of network connectivity, hardware troubleshooting, and system support
Experience in user account management (e.g., Active Directory or similar systems)
Good problem-solving skills with ability to diagnose and resolve technical issues efficiently
Strong communication and interpersonal skills to support users at all levels
Ability to work independently and handle multiple support requests
Customer-oriented mindset with a focus on service quality

We regret that only shortlisted candidates will be notified.

Brunel International S.E.A Pte. Ltd.

UEN No: 199603098R

EA License No: 16S8067

Shahidan Yusof - R1658969

Closing: 20 May 2026

Apply Now

Do you have questions?

Vacancy reference: BF9F97B45E8930532937B0DF9A0BE874

S

Corporate recruiter

Singapore

+65 6532 2480

Contact

$name

Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.