Introduction

HR System Analyst

Calgary, AB

Introduction

The HR Analyst holds a key role in the HR team, reporting to the Manager, HR Systems. The primary duties of this position include managing data in the HR system, processing employee life cycle events, and making employee and organizational data changes as part of the HR Services team. Additionally, the HR Analyst will support employee and leader inquiries. It is important that the ideal candidate can handle sensitive information confidentially and professionally. They should also be highly adaptable, skilled at managing multiple priorities, and possess strong organizational, customer service, and analytical skills to meet deadlines. This opportunity is perfect for individuals who thrive in a fast-paced, collaborative, and dynamic work environment.

What are you going to do

Responsibilities

Provide timely and accurate transactional support for employee life cycle events through partnering with internal HR and IT teams (e.g. HR Advisory, Payroll, Total Rewards, HRIS)
Provide excellent customer service support both internally and externally to HR
Partner with internal teams and stakeholders to support HR program administration and initiatives
Support annual HR programs such as compensation cycles, performance & development reviews, benefit enrolment and others
Maintain knowledge of organizational and departmental policies and procedures
Assist with the creation of materials related to HR procedures and policies (e.g. process documentation, FAQs, quick-reference cards etc.)
Contribute to the HR knowledge article portal and knowledge management strategy through the effective use of Service Now ticket documentation, tracking, and resolution
Lead or actively participate in projects to develop, review and improve HR processes
Collaborate with stakeholders to resolve inquiries and improve processes for an optimal employee experience through a case management model
Provide mentorship and training support to team members

Essential skills and knowledge

Qualifications

Post-secondary Degree/Diploma combined with 2 – 5 years HR experience.
Customer service expertise with strong conflict resolution skills
Excellent written and oral communication skills
Exceptional customer service skills
Experience working in an HR shared services operating model is preferred.
Experience working with Workday, SAP and Service Now is preferred.
Strong analytical skills with ability to contribute to decisions and recommendations.
Superior organization skills, along with the ability to effectively manage multiple priorities.

What we offer

What We Offer

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

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Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.