This position contributes to the effective operation and maintenance of audiovisual and conferencing technologies, including lecture streaming and media recording, while assisting users through training, technical support, and guidance.
What are you going to do
Coordinates with end users, providing technical support for lectures, conferences, live broadcasts and internal and external events.
Develops, implements and maintains technology in accordance with college requirements.
Coordinates with vendors on technical proposals and assesses fitment with user requirements.
Assists with projects or new purchase requirements by creating technical documents and assessments to facilitate decision making.
Design and produces project documentation, which includes schematics and as-built drawings.
Meets with customers to understand technical requirements for upcoming events, and provides appropriate AV solutions, including rigging/de-rigging of AV setup.
Develops and maintains custom programs, connectivity schematics, training and technical support for room automation systems.
Facilitates AV convergence and troubleshoots technical issues methodically in collaboration with other ITS teams as required.
Provides training to end users for technology usage and creates user manuals for end users as required.
Customizes existing programming and design of audiovisual systems, room automation system, and teleconference and video conferencing systems to suit new user requirements.
Provides technical expertise in capturing, editing and deploying recorded educational material.
Keeps abreast of the latest technology in the field of AV.
Performs other related duties as assigned.
Essential skills and knowledge
Bachelor's Degree with 5 plus years of relevant experience.
Working knowledge and experience with technologies such as PTZ cameras, Camcorder, Panopto for recording and editing purposes.
Extensive knowledge and ability to support teams with set up PowerPoint presentations, Zoom and MS Teams.
Good communication and customer service skills provide rational support to clients.
Excellent organizational skills with the ability to prioritize tasks and keep calm under pressure.
Strong problem-solving and analytical skills with an eye for detail.
Ability to work both independently and as a part of the team.
Provides technical AV support for college events both on-site and off-site.
Standard business hours with frequent evening, weekend, and early-morning work based operational needs.
What we offer
Salary:
Hourly Rate in USD (All inclusive)
Work Schedule:
8 Hours / 5 Days
Duration:
11 Months with possible extension
Location:
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Application process
First Contact
We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.
Scheduling an Interview
After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.
Phone/ Qualification Interview
During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.
Meeting in Real Life
After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth interview to review your communication and interpersonal skills.
Application for the Position
Submission of candidates resume for client’s approval and screening.
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