Introduction

What are you going to do 

We are reaching out about an exciting opportunity to join our client, a leading organization in the oil and gas sector, as a Sales Coordinator based in Fujairah. This permanent role is central to keeping their commercial, logistics, and customer operations running smoothly. You will be a key link between internal teams and customers, ensuring orders move efficiently from confirmation through to dispatch and documentation.

Key Responsibilities:

  • Verify, process, and manage incoming orders (including high-priority bulk orders) in the ERP system within tight timelines. Execute accurate local and export documentation (Invoices, Packing Lists).
  • Liaise with purchase, warehouse, and finance teams to arrange delivery vehicles, manage order/sample dispatches, and meet daily shipping schedules.
  • Serve as a primary point of contact for clients on order statuses, tracking, and logistics inquiries while supporting daily sales workflows.
  • Resolve pricing or dispatch discrepancies, issue debit/credit notes, and coordinate Third-Party Inspections (TPI) to maintain strict compliance.
  • Generate regular Sales Coordination reports and collaborate with IT to ensure smooth ERP order management operations.

Essential skills and knowledge 

  • Bachelor's Degree in Business Administration, Logistics, Supply Chain Management, or a related field.
  • Minimum 3-5 years of experience in Customer Service or Sales Coordination (preferably within the Rockwool, insulation, or building materials manufacturing industry).
  • Strong proficiency in MS Office (Excel, Word, Outlook) and extensive hands-on experience with ERP systems and logistics workflows.
  • Exceptional communication, strong problem-solving skills under pressure, and solid knowledge of commercial documentation, export regulations, and HSE standards.
  • Performance Expectations (Key Metrics).
  • 100% ERP order entry accuracy and fast turnaround (within 24 hours).
  • Zero-error rate in local and export commercial documentation.
  • Swift resolution of claims and discrepancies within 48 hours.
  • Seamless daily vehicle arrangement and TPI compliance.

What we offer

Closing: 22 October 2026

Apply Now

Do you have questions?

Vacancy reference: PR-302199

SJ

Corporate recruiter

Suresh Jogi

Contact

$name

Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth  interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.

Are you the perfect match for this vacancy? Apply in 1 minute and let's get in touch!

your-application-process[1]