Introduction

  • The role holder is responsible for the day-to-day management of the company's collection and payment processes, including bank guarantees, daily payment reconciliations, chargebacks and disputes, direct debit collections, and month-end closing and bank reconciliation activities.

What are you going to do 

  • Daily Activities
    • Bank Guarantees: Process new guarantees and amendments, coordinating with Ooredoo, FASTTELCO, banks, and other stakeholders using approved forms and templates.
    • Payment Reconciliations: Reconcile RAS-posted cash, K-Net, credit card, AMEX, dealer, sub-dealer, and logistics collections against bank and TAP records; investigate variances, escalate discrepancies, and process adjustments.
    • Chargebacks and POS Support: Review card chargebacks, gather supporting documents, resolve payment disputes, and address internal and external POS-related complaints.
    • Direct Debit Collections: Maintain customer collection records and resolve direct debit complaints within agreed service levels.
    • KCC and Court Hold Cases: Manage rejected cheques and replacement documentation, follow up with banks, record court hold entries, and maintain case records.
  • Month-End Activities
    • Closing Entries: Post and review bank charges, collection commissions, device rentals, dividend transactions, external agency K-Net charges, and POS-related reclassification entries.
    • Bank Reconciliations: Complete monthly bank reconciliations and resolve outstanding reconciling items.
    • ASI Reconciliation: Reconcile monthly ASI invoices and investigate and resolve identified differences.

Essential skills and knowledge 

  • Bachelor's degree in accounting, Finance, Commerce, or a related discipline.
  • Minimum 3-5 years' relevant experience in accounting, cash management, reconciliations, or treasury operations, preferably within telecom, banking, or a large corporate environment.
  • Solid understanding of bank guarantees, card settlements (VISA / MasterCard), chargebacks, direct debit, and cheque clearing processes.
  • Strong knowledge of bank reconciliation and month-end closing procedures.
  • English - essential: Proficient in English (reading and writing) for internal reporting and stakeholder communication.
  • Arabic - essential: Fluent in Arabic (reading and writing) to correspond with banks, clearing houses, and government/court entities.

What we offer

  • Salary:
    • Monthly Rate in KD (All inclusive)
  • Work Schedule:
    • 8 Hours / 6 Days
  • Duration:
    • 1 year, with possible extension
  • Location:
    • Kuwait

Closing: 07 November 2026

Apply Now

Do you have questions?

Vacancy reference: CR-304500

CB

Corporate recruiter

Chirag Bhatt

Contact

$name

Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth  interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.

Are you the perfect match for this vacancy? Apply in 1 minute and let's get in touch!

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