Introduction

We're looking for an Account Coordinator to support our mining clients and contractors across PNG. If you enjoy working with people and keeping operations running smoothly, this role is for you. Ideal for someone with recruitment experience (Resourcer, Candidate Manager, Delivery Consultant) or a strong background in coordination, customer service, or workforce administration who's ready to build a long-term career in contractor care and operations.

What are you going to do 

About the Role

As an Account Coordinator, you'll be responsible for managing the contractor journey from onboarding through to assignment completion.

You'll become the primary point of contact for contractors, ensuring they receive exceptional support throughout their assignment while coordinating mobilisation, documentation and ongoing communication.

Key Responsibilities

  • Manage end-to-end onboarding and mobilisation.
  • Coordinate contractor documentation and compliance.
  • Support international workforce mobilisation and global mobility processes.
  • Build and maintain strong relationships with contractors.
  • Act as the primary point of contact throughout each assignment.
  • Manage multiple onboarding activities simultaneously.
  • Keep contractors and Account Managers informed through proactive communication.
  • Conduct regular contractor welfare and engagement check-ins.
  • Resolve day-to-day issues including documentation, mobilisation delays and contractor enquiries.
  • Identify potential issues early and work collaboratively to resolve them.
  • Continuously look for ways to improve processes and the contractor experience.

Essential skills and knowledge 

About You

You'll succeed in this role if you enjoy combining strong people skills with excellent organisation and attention to detail.
We're looking for someone who:

  • Has experience in workforce coordination, customer service or contractor administration.
  • Builds trusted relationships with ease.
  • Is highly organised and manages competing priorities effectively.
  • Takes ownership and follows tasks through to completion.
  • Communicates proactively and keeps stakeholders informed.
  • Enjoys solving problems before they escalate.
  • Maintains professionalism under pressure.
  • Wants to build a career in contractor care, workforce coordination and operations.

What we offer

Why You'll Love Working Here

We believe our contractors are our greatest asset, and we pride ourselves on delivering a level of service that sets us apart.

You'll be trusted to manage your own portfolio, supported by an experienced team, and given opportunities to grow your career as our business continues to expand.

If you're someone who enjoys helping people, thrives in a structured environment, and takes pride in following things through from start to finish, this is an opportunity to build a rewarding long-term career.

Ready for your next challenge?

Apply today and become part of a team that values relationships, ownership, professionalism and genuine care for the people we support.

Closing: 07 August 2026

Apply Now

Do you have questions?

Vacancy reference: CR-292414

WK

Corporate recruiter

Wilfred Kochannek

+61 7 3007 7626

Contact

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Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days.

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview.

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth  interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.

Are you the perfect match for this vacancy? Apply in 1 minute and let's get in touch!

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