Introduction

Qatar Company is one of the leading producers of ethylene and low-density polyethylene (LDPE) and linear low-density polyethylene (LLDPE) in the Middle East Region.
Qatar Company is one of the companies located in the Industrial City along-with its neighbors producing fertilizers, steel, petroleum products and natural gas liquids.
Qatar Company was established in 1974 as a joint multinational venture to utilize the associated and non-associated Ethane feed from petroleum/natural Gas production in line with the industrialization plan of the State of Qatar.
Qatar Company commenced commercial production in 1981 and soon became well established in the global market for its commitment to quality and reliability.
Qatar Company IT Dept. provides services to approx.1500 staff located in Mesaieed plant & Doha head office.
RFP Purpose
Qatar Company is looking to establish a contract for IT Support services for the below roles for the period of five years.

About this role

Ensure the IT Store is kept clean and in an orderly manner.
Any issuance or receipt of assets from the IT Store is to be recorded in the asset register book and submitted to the relevant Company authorized person.
Provide Support for the IT team in any tasks other than mentioned above
Carrying out preventive maintenance tasks vacuum/ Desktops and Laptops at periodic intervals.
Commuting between Doha & Mesaieed offices, inside the Mesaieed campus buildings and to 3rd party vendor offices for any IT Support related services.

Each member of staff shall have a minimum of five years of experience working in an IT Service Desk environment along with technical support based on ITIL best practices guidelines in the Oil & Gas sector.
Familiar working experience in ITSM platform ServiceNow.
CONTRACTOR shall provide staff with relevant experience with the skills as listed as per their job description.

Monthly Rate in QAR Plus Transportation, Food & Accommodation provided by Company