Team Leader - Settlement Support
Australia, Queensland, Brisbane
Experience: Not applicable
Legal
Introduction
This is an exciting opportunity for someone with a strong conveyancing background who's ready to step into (or continue in) a leadership role while remaining close to the day-to-day work.
About this role
What you'll be doing
- Leading and supporting a team (~3), delivering end-to-end property settlements
- Managing daily workflow allocation, team capacity, and deadlines
- Acting as an escalation point for complex or high-value matters
- Maintaining a hands-on approach with settlements and PEXA workspaces
- Overseeing lodgements, post-settlement activities, and quality of outputs
- Ensuring SLAs, KPIs, turnaround times, and client expectations are met
- Driving continuous improvement across processes and operations
- Coaching, mentoring, and developing team members
- Supporting onboarding, training, and capability development
- Managing shared communication channels and ensuring timely responses
- Partnering with clients to deliver a high-quality, consistent experience
Is this you?
What we're looking for
- Strong experience managing end-to-end conveyancing settlements
- Hands-on experience creating and managing PEXA workspaces
- Background within a conveyancing firm or legal practice (non-bank)
- Prior leadership, mentoring, or senior-level experience
- Strong understanding of conveyancing processes and eConveyancing platforms (PEXA/Sympli)
- Ability to manage high volumes, competing priorities, and tight deadlines
- A proactive, solutions-focused mindset with strong communication skills
- Full and unrestricted AU working rights
What we offer
What's on offer
- Opportunity to step into a true leadership role
- Join a growing, innovative business in the LegalTech space
- Collaborative and supportive team environment
- Role that combines leadership + hands-on expertise
- Exposure to process improvement, client engagement, and operational excellence
Personal Development
Our client has a strong track record of investing in its people, offering structured professional development plans, ongoing technical training, leadership programs, and clear pathways for career progression.
Reward & Recognition
A culture that genuinely recognises and celebrates employee contributions, with a mix of formal recognition programs and long-term incentive opportunities. The business also places a strong emphasis on team engagement, with regular social events, weekly catered lunches, and a range of in-office perks designed to create an enjoyable workplace.
Health & Wellbeing
Employee wellbeing is a key priority, with a range of benefits including subsidised or fully covered fitness memberships, wellbeing initiatives, flexible leave policies, and access to confidential support services.
If you're a conveyancing professional looking to take the next step (or already leading a team) and want to be part of a forward-thinking organisation, we'd love to hear from you.