Introduction

We're looking for a Product Specialist - Family, Wills & Estates to champion a leading suite of legal workflows, helping clients adopt, optimise, and get the most value from our solutions. In this pre-sales role, you will act as a key subject matter expert within the sales process, working closely with a Business Development Manager who will guide client engagement.

What are you going to do 

What You'll Do

  • Act as the subject matter expert for Family, Wills & Estates products.
  • Deliver product demos, workflow consultations, and tailored client education sessions.
  • Support onboarding, adoption, and implementation best practices.
  • Collaborate with Sales and CRM teams to identify adoption and growth opportunities.
  • Build trusted, long-term client relationships and provide ongoing optimisation support.

This is a client-facing, commercially-minded role with opportunities to grow into a sales-facing position.

Essential skills and knowledge

About You

  • Must have full Australian working rights.
  • Practical experience or exposure to law, estates, or family practice, ideally as a paralegal, legal admin, or similar client engagement role.
  • Strong client focus with a confident and engaging communication style, (ideally) experienced in working with senior partners and decision-makers in law firms, and able to build trusted, long-term client relationships.
  • Enjoys unpacking complex legal processes and explaining them simply.
  • Commercially aware but value and consultative-led, not hard-selling.
  • Comfortable travelling and demoing products with clients.

If you don't meet every requirement, we still encourage you to apply - research shows women are less likely to apply unless they meet all criteria, and we value potential, attitude, and a client-focused mindset.

What we offer 

This is an outstanding opportunity for a highly organised and committed individual to work in a challenging fast-paced role with the number one intelligent search provider in Australia.

  • Hybrid working (3 days in office, 2 WFH)
  • Competitive base salary + superannuation, plus KPI-based bonus focused on your product adoption, teamwork and client impact rather than direct sales.
  • Health & Wellbeing: In-house barista, weekly catered lunches, free gym memberships, monthly in-house massages, daily fruit and snacks.
  • Culture & Innovation: Fun social events, charity partnerships, and a vibrant office environment with games and breakout spaces.
  • Personal Development: Structured career pathways, mentorship programs, leadership development, and regular learning opportunities.
  • Diversity & Inclusion: Gender affirming leave, privacy rooms, cultural awareness events, and an active D&I committee.
  • Reward & Recognition: Spot Awards, peer-nominated recognition programs, and annual prizes for outstanding contributions

This role is ideal for someone who understands the legal environment, has worked in and enjoys client engagement, and wants to grow their career in product and sales while making a tangible impact.

Closing: 24 April 2026

Apply Now

Are you the perfect match for this vacancy? Apply in 5 minutes and let's get in touch!

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Process of your application

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Application process & contact

We will now begin examining your application: We will take a close look at your application documents and ask you for additional information if necessary. If your qualifications match our requirements, we will invite you to meet us for the first time.

Project discussion with our customer

If the introductory meeting goes well for you and us, we will arrange a meeting with the customer who has the perfect project for you. This gives you the opportunity to find out more about the customer and the project.

The decision

If you enjoyed the project discussion and the customer is also convinced of your expertise, we will ask you the final and decisive question: Do you want to get started at Brunel?

Introductory conversation with Brunel

In an introductory meeting, we would like to find out more about your interests, ambitions and professional developments. At the same time, we report on working at Brunel and provide information about all career opportunities and prospects.

Welcome to Brunel

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