Introduction

Become a trusted partner to our clients-understanding their workforce needs, delivering great service and growing long-term relationships. You'll focus on client engagement, workforce planning and account growth, supported by a coordinator who manages onboarding, mobilisation and contractor care. If building strong partnerships and solving workforce challenges excites you, we'd love to hear from you.

What are you going to do 

About the Role

As an Account Manager, you'll be responsible for the overall success of your client portfolio.

You'll become the trusted advisor to your clients, ensuring we consistently deliver exceptional service while identifying opportunities to strengthen and expand our partnerships.

Working closely with your dedicated Account Coordinator, you'll ensure contractors receive an outstanding experience while maintaining strong communication with both clients and internal teams.

Key Responsibilities

  • Manage and develop key client relationships.
  • Act as the primary point of contact for your assigned accounts.
  • Understand clients' workforce requirements and provide strategic workforce solutions.
  • Lead regular client meetings and performance reviews.
  • Identify opportunities to grow existing accounts and expand services.
  • Ensure service delivery meets and exceeds client expectations.
  • Partner with recruitment and operations teams to ensure workforce requirements are delivered successfully.
  • Support mobilisation planning for new projects and workforce expansions.
  • Resolve complex client or contractor issues professionally and proactively.
  • Monitor account performance and identify opportunities for continuous improvement.
  • Mentor and support your Account Coordinator to ensure exceptional contractor care and operational delivery.

Essential skills and knowledge

About You

We're looking for someone who enjoys building relationships, takes ownership, and understands that exceptional service is what creates long-term partnerships.

You'll ideally have experience in:

  • Account Management
  • Recruitment or Workforce Solutions
  • Mining, Resources or Industrial Staffing
  • Labour Hire or Workforce Management
  • Client Relationship Management

Most importantly, you'll demonstrate:

  • Exceptional relationship-building skills.
  • Commercial awareness and strategic thinking.
  • Strong communication and influencing abilities.
  • A proactive, solutions-focused approach.
  • Excellent organisation and time management.
  • Confidence managing multiple priorities.
  • The ability to build trust with clients, contractors and internal teams.
  • Leadership through collaboration rather than hierarchy.

What we offer 

What Success Looks Like

Success in this role isn't measured solely by sales.

It's measured by:

  • Clients who trust you as their workforce partner.
  • Strong contractor retention and engagement.
  • High levels of service delivery.
  • Growing existing client relationships.
  • Identifying opportunities before your client asks.
  • Solving problems before they become issues.
  • Building long-term partnerships that continue to grow.

Closing: 07 August 2026

Apply Now

Are you the perfect match for this vacancy? Apply in 5 minutes and let's get in touch!

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Process of your application

Application process & contact

We will now begin examining your application: We will take a close look at your application documents and ask you for additional information if necessary. If your qualifications match our requirements, we will invite you to meet us for the first time.

Project discussion with our customer

If the introductory meeting goes well for you and us, we will arrange a meeting with the customer who has the perfect project for you. This gives you the opportunity to find out more about the customer and the project.

The decision

If you enjoyed the project discussion and the customer is also convinced of your expertise, we will ask you the final and decisive question: Do you want to get started at Brunel?

Introductory conversation with Brunel

In an introductory meeting, we would like to find out more about your interests, ambitions and professional developments. At the same time, we report on working at Brunel and provide information about all career opportunities and prospects.

Welcome to Brunel

Now great times are beginning! With Brunel you have countless opportunities to help shape technological progress. You decide how your career path goes. We support you in every phase of your career. You always have security behind you: Brunel!