Introduction

We're looking for an Account Coordinator to support our mining clients and contractors across PNG. If you enjoy working with people and keeping operations running smoothly, this role is for you. Ideal for someone with recruitment experience (Resourcer, Candidate Manager, Delivery Consultant) or a strong background in coordination, customer service, or workforce administration who's ready to build a long-term career in contractor care and operations.

What are you going to do 

About the Role

As an Account Coordinator, you'll be responsible for managing the contractor journey from onboarding through to assignment completion.

You'll become the primary point of contact for contractors, ensuring they receive exceptional support throughout their assignment while coordinating mobilisation, documentation and ongoing communication.

Key Responsibilities

  • Manage end-to-end onboarding and mobilisation.
  • Coordinate contractor documentation and compliance.
  • Support international workforce mobilisation and global mobility processes.
  • Build and maintain strong relationships with contractors.
  • Act as the primary point of contact throughout each assignment.
  • Manage multiple onboarding activities simultaneously.
  • Keep contractors and Account Managers informed through proactive communication.
  • Conduct regular contractor welfare and engagement check-ins.
  • Resolve day-to-day issues including documentation, mobilisation delays and contractor enquiries.
  • Identify potential issues early and work collaboratively to resolve them.
  • Continuously look for ways to improve processes and the contractor experience.

Essential skills and knowledge

About You

You'll succeed in this role if you enjoy combining strong people skills with excellent organisation and attention to detail.
We're looking for someone who:

  • Has experience in workforce coordination, customer service or contractor administration.
  • Builds trusted relationships with ease.
  • Is highly organised and manages competing priorities effectively.
  • Takes ownership and follows tasks through to completion.
  • Communicates proactively and keeps stakeholders informed.
  • Enjoys solving problems before they escalate.
  • Maintains professionalism under pressure.
  • Wants to build a career in contractor care, workforce coordination and operations.

What we offer 

Why You'll Love Working Here

We believe our contractors are our greatest asset, and we pride ourselves on delivering a level of service that sets us apart.

You'll be trusted to manage your own portfolio, supported by an experienced team, and given opportunities to grow your career as our business continues to expand.

If you're someone who enjoys helping people, thrives in a structured environment, and takes pride in following things through from start to finish, this is an opportunity to build a rewarding long-term career.

Ready for your next challenge?

Apply today and become part of a team that values relationships, ownership, professionalism and genuine care for the people we support.

Closing: 07 August 2026

Apply Now

Are you the perfect match for this vacancy? Apply in 5 minutes and let's get in touch!

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Process of your application

Application process & contact

We will now begin examining your application: We will take a close look at your application documents and ask you for additional information if necessary. If your qualifications match our requirements, we will invite you to meet us for the first time.

Project discussion with our customer

If the introductory meeting goes well for you and us, we will arrange a meeting with the customer who has the perfect project for you. This gives you the opportunity to find out more about the customer and the project.

The decision

If you enjoyed the project discussion and the customer is also convinced of your expertise, we will ask you the final and decisive question: Do you want to get started at Brunel?

Introductory conversation with Brunel

In an introductory meeting, we would like to find out more about your interests, ambitions and professional developments. At the same time, we report on working at Brunel and provide information about all career opportunities and prospects.

Welcome to Brunel

Now great times are beginning! With Brunel you have countless opportunities to help shape technological progress. You decide how your career path goes. We support you in every phase of your career. You always have security behind you: Brunel!