Introduction

This Sales Support & Administration Officer role sits at the heart of EcoCycle's Queensland operation and plays a critical role in supporting growth, structure and customer experience. This is not a traditional back‑office administration role. It is hands‑on, visible and operational, acting as a key connection point between customers, drivers, sales, transport and site leadership.

What are you going to do 

This Sales Support & Administration Officer role sits at the heart of EcoCycle's Queensland operation and plays a critical role in supporting growth, structure and customer experience.

This is not a traditional back‑office administration role. It is hands‑on, visible and operational, acting as a key connection point between customers, drivers, sales, transport and site leadership.

As activity continues to increase, this role will help introduce consistency, accuracy and improved administrative processes, ensuring the site runs smoothly and presents professionally at all times.

Key Responsibilities

Reception & Customer Service

  • First point of contact for customers, drivers, suppliers and visitors
  • Managing incoming calls and enquiries
  • Scheduling and coordinating customer collections

Sales & Administration Support

  • Day‑to‑day sales administration and documentation
  • Supporting invoicing processes and follow‑ups
  • Acting as a central link between customers, sales and operations

Transport & Logistics Support

  • Reviewing and managing driver dockets and weighbridge data
  • Validating information prior to submission to Head Office (VIC)
  • Supporting daily transport and logistics coordination

Reporting & Office Systems

  • High‑volume, high‑accuracy data entry
  • Preparing monthly reports on materials collected
  • Using Excel confidently (formulas, pivot tables, reconciliations)
  • Supporting continuous improvement of admin workflows and systems

Essential skills and knowledge

Essential

  • Experience in sales support, administration or operational support roles
  • Strong customer service and phone communication skills
  • Advanced Microsoft Excel capability
  • High attention to detail with the ability to manage competing priorities
  • Full Australian working rights

Desirable

  • Exposure to logistics, transport, recycling, waste or industrial environments
  • Experience with dockets, invoicing or materials reporting

You're highly organised, proactive and comfortable working in a lean, fast‑moving environment, with a genuine interest in contributing to a purpose‑driven organisation.

What we offer 

  • Full‑time, permanent role with long‑term job security
  • Queensland site positioned for significant growth
  • Expanding scope and responsibility as the operation scales
  • Future pathways into senior administrative, sales or operational roles
  • Opportunity to make a real impact in a growing circular‑economy business

For a confidential discussion, please contact:

Kate Faulkner Senior Client Solutions Manager - Brunel
📧 k.faulkner@brunel.net 📞 0455 667 863

Closing: 07 May 2026

Apply Now

Are you the perfect match for this vacancy? Apply in 5 minutes and let's get in touch!

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Process of your application

Application process & contact

We will now begin examining your application: We will take a close look at your application documents and ask you for additional information if necessary. If your qualifications match our requirements, we will invite you to meet us for the first time.

Project discussion with our customer

If the introductory meeting goes well for you and us, we will arrange a meeting with the customer who has the perfect project for you. This gives you the opportunity to find out more about the customer and the project.

The decision

If you enjoyed the project discussion and the customer is also convinced of your expertise, we will ask you the final and decisive question: Do you want to get started at Brunel?

Introductory conversation with Brunel

In an introductory meeting, we would like to find out more about your interests, ambitions and professional developments. At the same time, we report on working at Brunel and provide information about all career opportunities and prospects.

Welcome to Brunel

Now great times are beginning! With Brunel you have countless opportunities to help shape technological progress. You decide how your career path goes. We support you in every phase of your career. You always have security behind you: Brunel!