What are you going to do 

This role goes beyond coordination, you'll be managing expectations, presenting plans and pricing, and ensuring every client feels informed, confident, and excited about their journey.

  • Acting as the primary point of contact for clients throughout the pre-contract process
  • Managing high-volume client communication via phone and email
  • Liaising with Sales, Drafting, Estimating, and Design teams to keep everything moving
  • Preparing clients for key milestones, including presentations and selections
  • Delivering or supporting face-to-face presentations of plans, pricing, and contracts
  • Driving contracts through to signing, your work directly impacts monthly results
  • Maintaining a seamless, high-quality customer experience from start to finish

Essential skills and knowledge

  • Experience in residential construction, pre-contracts, sales coordination, or project administration
  • Strong understanding of the home building or construction process
  • A confident communicator who can build rapport and manage expectations
  • Someone who is highly organised, detail-driven, and thrives under pressure
  • A natural presenter, comfortable explaining plans, pricing, and technical details
  • A results-driven mindset, motivated by achieving targets and delivering outcomes

What we offer 

  • Be part of a high-performing, reputable residential builder
  • Step into a role where you can own the client experience end-to-end
  • Exposure to multiple departments, grow your career across construction

About Brunel:

Brunel is a recruitment and flexible workforce solution provider which connects talented people with opportunities throughout Australasia and around the world. We specialise in highly skilled roles across a variety of technical, professional, trades and craft disciplines, pairing candidates with industry-leading projects and organisations on a contract, permanent or secondment basis.

Operating in Australasia since 1997, Brunel has major bases of operation in Perth, Sydney, Brisbane and Port Moresby, which are further backed by the strength and reach of a truly global network spanning over 45 countries, 120 offices and 45 years of successful operation. If you have any questions or would like to discuss the details of this role, please contact Mae Berja on 0413 885 101

Closing: 08 May 2026

Are you the perfect match for this vacancy? Apply in 5 minutes and let's get in touch!

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Process of your application

Application process & contact

We will now begin examining your application: We will take a close look at your application documents and ask you for additional information if necessary. If your qualifications match our requirements, we will invite you to meet us for the first time.

Project discussion with our customer

If the introductory meeting goes well for you and us, we will arrange a meeting with the customer who has the perfect project for you. This gives you the opportunity to find out more about the customer and the project.

The decision

If you enjoyed the project discussion and the customer is also convinced of your expertise, we will ask you the final and decisive question: Do you want to get started at Brunel?

Introductory conversation with Brunel

In an introductory meeting, we would like to find out more about your interests, ambitions and professional developments. At the same time, we report on working at Brunel and provide information about all career opportunities and prospects.

Welcome to Brunel

Now great times are beginning! With Brunel you have countless opportunities to help shape technological progress. You decide how your career path goes. We support you in every phase of your career. You always have security behind you: Brunel!