Business Development Manager - Aftersales and service
Australia, South Australia, Adelaide
Experience: 4-6 Years
Education Level: Professional Bachelor
Renewable Energy
Introduction
This is a Business Development role, with approximately 70% of the focus on developing new accounts across the industrial and manufacturing sectors, and the remaining 30% focused on managing existing accounts.
What are you going to do
- Identifying and winning new service, maintenance and aftermarket opportunities
- Developing new customers and expanding existing key accounts
- Converting customers to longer-term service and maintenance agreements
- Identifying opportunities for additional service work, spare parts and aftermarket solutions
- Understanding customer requirements and developing appropriate commercial solutions
- Building strong relationships with key customers and stakeholders
- Working closely with internal service, sales and technical teams
- Monitoring market activity and identifying new business opportunities
- Supporting customer satisfaction and retention
- Managing opportunities through the sales cycle from identification through to close
Essential skills and knowledge
- Proven experience in business development, sales or account management
- A strong hunter mentality and demonstrated success winning new customers
- Experience selling aftermarket, service, maintenance, spare parts or technical solutions
- Experience within industrial equipment, engineering, manufacturing, mining, energy or a similar environment
- Strong commercial, negotiation and relationship-building skills
- Excellent communication and stakeholder management skills
- Ability to identify customer needs and translate them into commercial opportunities
- Strong organisational and analytical skills
- A self-motivated approach with the ability to work autonomously
- Willingness to travel as required
What we offer
- Global engineering and industrial technology organisation
- Strong focus on new business development and revenue growth
- Opportunity to grow an established aftermarket customer base
- Exposure to major industrial customers and technical solutions
- Strong internal technical and service support
- Competitive remuneration package