What are you going to do 

  • Provide timely technical support to end-users via phone, email, or on-site to ensure smooth IT operations
  • Troubleshoot hardware, software, and network issues, identifying root causes and implementing solutions
  • Install, configure, and maintain desktops, laptops, printers, and other IT equipment
  • Install, update, and support software applications, patches, and drivers
  • Manage user accounts, including creation, modification, and deactivation, in accordance with company policies
  • Set up and configure email accounts, access permissions, and security settings
  • Maintain accurate records of support tickets, resolutions, and IT asset inventory
  • Document troubleshooting procedures and user guides for knowledge sharing
  • Provide basic IT training and guidance to end-users on systems, applications, and cybersecurity best practices

Requirements

  • Diploma or Degree in Information Technology, Computer Science, or related field
  • Proven experience in IT helpdesk, desktop support, or end-user support role
  • Strong knowledge of Windows OS, Microsoft Office, and common business applications
  • Basic understanding of network connectivity, hardware troubleshooting, and system support
  • Experience in user account management (e.g., Active Directory or similar systems)
  • Good problem-solving skills with ability to diagnose and resolve technical issues efficiently
  • Strong communication and interpersonal skills to support users at all levels
  • Ability to work independently and handle multiple support requests
  • Customer-oriented mindset with a focus on service quality

We regret that only shortlisted candidates will be notified.

Brunel International S.E.A Pte. Ltd.

UEN No: 199603098R

EA License No: 16S8067

Shahidan Yusof - R1658969

Closing: 20 May 2026

Apply Now

Are you the perfect match for this vacancy? Apply in 5 minutes and let's get in touch!

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Process of your application

Application process & contact

We will now begin examining your application: We will take a close look at your application documents and ask you for additional information if necessary. If your qualifications match our requirements, we will invite you to meet us for the first time.

Project discussion with our customer

If the introductory meeting goes well for you and us, we will arrange a meeting with the customer who has the perfect project for you. This gives you the opportunity to find out more about the customer and the project.

The decision

If you enjoyed the project discussion and the customer is also convinced of your expertise, we will ask you the final and decisive question: Do you want to get started at Brunel?

Introductory conversation with Brunel

In an introductory meeting, we would like to find out more about your interests, ambitions and professional developments. At the same time, we report on working at Brunel and provide information about all career opportunities and prospects.

Welcome to Brunel

Now great times are beginning! With Brunel you have countless opportunities to help shape technological progress. You decide how your career path goes. We support you in every phase of your career. You always have security behind you: Brunel!