Introduction

HR System Analyst

Calgary, AB

Introduction

The HR Analyst holds a key role in the HR team, reporting to the Manager, HR Systems. The primary duties of this position include managing data in the HR system, processing employee life cycle events, and making employee and organizational data changes as part of the HR Services team. Additionally, the HR Analyst will support employee and leader inquiries. It is important that the ideal candidate can handle sensitive information confidentially and professionally. They should also be highly adaptable, skilled at managing multiple priorities, and possess strong organizational, customer service, and analytical skills to meet deadlines. This opportunity is perfect for individuals who thrive in a fast-paced, collaborative, and dynamic work environment.

What are you going to do 

Responsibilities

  • Provide timely and accurate transactional support for employee life cycle events through partnering with internal HR and IT teams (e.g. HR Advisory, Payroll, Total Rewards, HRIS)
  • Provide excellent customer service support both internally and externally to HR
  • Partner with internal teams and stakeholders to support HR program administration and initiatives
  • Support annual HR programs such as compensation cycles, performance & development reviews, benefit enrolment and others
  • Maintain knowledge of organizational and departmental policies and procedures
  • Assist with the creation of materials related to HR procedures and policies (e.g. process documentation, FAQs, quick-reference cards etc.)
  • Contribute to the HR knowledge article portal and knowledge management strategy through the effective use of Service Now ticket documentation, tracking, and resolution
  • Lead or actively participate in projects to develop, review and improve HR processes
  • Collaborate with stakeholders to resolve inquiries and improve processes for an optimal employee experience through a case management model
  • Provide mentorship and training support to team members

Essential skills and knowledge

Qualifications

  • Post-secondary Degree/Diploma combined with 2 – 5 years HR experience.
  • Customer service expertise with strong conflict resolution skills
  • Excellent written and oral communication skills
  • Exceptional customer service skills
  • Experience working in an HR shared services operating model is preferred.
  • Experience working with Workday, SAP and Service Now is preferred.
  • Strong analytical skills with ability to contribute to decisions and recommendations.
  • Superior organization skills, along with the ability to effectively manage multiple priorities.

What we offer 

What We Offer

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

Are you the perfect match for this vacancy? Apply in 5 minutes and let's get in touch!

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Process of your application

Application process & contact

We will now begin examining your application: We will take a close look at your application documents and ask you for additional information if necessary. If your qualifications match our requirements, we will invite you to meet us for the first time.

Project discussion with our customer

If the introductory meeting goes well for you and us, we will arrange a meeting with the customer who has the perfect project for you. This gives you the opportunity to find out more about the customer and the project.

The decision

If you enjoyed the project discussion and the customer is also convinced of your expertise, we will ask you the final and decisive question: Do you want to get started at Brunel?

Introductory conversation with Brunel

In an introductory meeting, we would like to find out more about your interests, ambitions and professional developments. At the same time, we report on working at Brunel and provide information about all career opportunities and prospects.

Welcome to Brunel

Now great times are beginning! With Brunel you have countless opportunities to help shape technological progress. You decide how your career path goes. We support you in every phase of your career. You always have security behind you: Brunel!