Introduction

The Cooling Principal is responsible for level 2 engineering support, and to be the technical expert on site

What are you going to do 

1) Advanced Troubleshooting & Escalations

  • Serve as the final/near-final technical escalation point for PAC/DX/CRAC/CRAH, InRow/InRoom, chillers, pumps, and hydronics, hybrid/economizer systems, MDC cooling, Cool Array modular solutions, and high-density air/liquid cooling.
  • Perform deep-dive diagnostics: refrigeration cycle, SOO (Sequence of Operation), controller logic, firmware anomalies, PID tuning, multi‑unit interaction, VFD/EC fan faults, BMS/communication (Modbus/BACnet/SNMP), airflow/thermal imbalance, humidity system issues, electrical/PCB.
  • Execute remote and on‑site support; validate operating parameters; perform safe emergency interventions where required.

2) Commissioning, Recommissioning & Optimization

  • Lead start-up and commissioning for the full APC-Uniflair portfolio (single and multi-module).
  • Optimize parameters and control sequences; validate SOO and stability in multi‑unit or hybrid configurations.
  • Support CFD reviews/simulations and thermals; ensure containment alignment and airflow management.

3) RCA, Quality & Continuous Improvement

  • Conduct/participate in RCA investigations; define CAPA; track effectiveness to closure.
  • Analyze field data and trends to identify systemic issues; drive design/firmware changes with engineering/factories.
  • Contribute to reliability improvements, de‑risking known failure modes and eliminating repeat incidents.

4) Technical Content, Tools & Knowledge Enablement

  • Author and maintain troubleshooting guides, technical bulletins, SOO/best practices, and service playbooks for Field/L1teams and Partners.
  • Deliver targeted training (classroom/virtual/field), tech talks, and workshops (e.g., PID tuning, refrigeration diagnostics, airflow/containment).
  • Ensure content is accurate, discoverable, and up to date in service tools and knowledge repositories.

5) Cross-Functional & Factory Collaboration

  • Partner with Engineering, R&D, Product Engineering, Global Technical Teams, and OEM factories to resolve product issues, validate firmware fixes, align field behavior to factory specifications, and support new technology introductions.
  • Participate in design reviews, capacity planning inputs, and customer-facing RCA presentations for hyperscale/enterprise/colo/VIP accounts.

6) Governance, Safety & Compliance

  • Enforce safety standards, lockout/tagout, refrigerant handling best practices; ensure compliance with company policies and industry standards (e.g., ASHRAE thermal guidelines, EN 378, EPA 608 or local equivalent, F-Gas/MoEFCC or local).
  • Maintain rigorous documentation (service reports, commissioning records, asset baselines, parameter sets).

Essential skills and knowledge

  • Bachelor's degree in Mechanical Engineering.
  • Proven people management and leadership experience.
  • Strong background in Field Services operations and customer-facing technical environments.
  • Experience in cooling systems, electromechanical equipment, or industrial services is highly desirable.

What we offer 

  • Salary:
    • Day Rate in USD (All inclusive)
  • Work Schedule:
    • 8 Hours / 5 Days
  • Duration:
    • 1 year, with possible extension
  • Location:
    • Saudia Arabia & UAE

Closing: 04 September 2026

Apply Now

Are you the perfect match for this vacancy? Apply in 5 minutes and let's get in touch!

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Process of your application

Application process & contact

We will now begin examining your application: We will take a close look at your application documents and ask you for additional information if necessary. If your qualifications match our requirements, we will invite you to meet us for the first time.

Project discussion with our customer

If the introductory meeting goes well for you and us, we will arrange a meeting with the customer who has the perfect project for you. This gives you the opportunity to find out more about the customer and the project.

The decision

If you enjoyed the project discussion and the customer is also convinced of your expertise, we will ask you the final and decisive question: Do you want to get started at Brunel?

Introductory conversation with Brunel

In an introductory meeting, we would like to find out more about your interests, ambitions and professional developments. At the same time, we report on working at Brunel and provide information about all career opportunities and prospects.

Welcome to Brunel

Now great times are beginning! With Brunel you have countless opportunities to help shape technological progress. You decide how your career path goes. We support you in every phase of your career. You always have security behind you: Brunel!