Key Account Manager

As a Key Account Manager, you will be working within our retail segment to manage current business and identify opportunities for future growth within your assigned key account(s). Reporting to the Director of Retail Sales and Retail Business Unit Manager, you will be involved in monitoring account profitability, planning for strategic growth, and working cross-functionally to ensure your vision comes to life.
Your main responsibilities will include:

• Bids: Being the main point of contact for our customer's buying teams with regards to bids for current and new business opportunities
• Driving growth: Initiating, planning and leading initiatives with customers and suppliers to identify and create opportunities for further sales
• Project Management: Managing the new product launch process alongside cross-functional teams, including setting deadlines, outlining project scope, and being the main point of contact during the lead, up to the launch
• Monthly performance reports: Providing account performance reports to the Director of Retail Sales and Retail Business Unit Manager on current business including: inventory health, demand and supply fluctuations and contract statuses, and proactively recommending action points to the team
• Profit and loss accountability: Monitoring the program's profits and losses reports, identifying opportunities for improvement and working with cross-functional teams to maximize profitability and service levels
• Commercial Accountability: Being accountable for the strategic plan by thorough monitoring of account performance, proactively identifying and resolving issues, and leading cross-functional teams to ensure account objectives are met

The ideal candidate possesses the following qualities:

• Entrepreneurial mindset. Likes to plan and execute sales strategies.
• Thrives in a fast-paced environment.
• Is effective in leading cross-functional teams to achieve account objectives.
• Excellent organizational skills.
• Excellent negotiation skills.
• Highly detail-oriented.
• Excellent ability to problem solving and think critically.
• Excellent communication skills both written and spoken.

Compensation and Benefits

• Part of the annual discretionary bonus plan (0-7%).
• 3 weeks paid vacation per year.
• Health/Dental insurance coverage (100% premiums paid by employer).
• Telus Virtual Health Care Telemedicine.
• Employee Assistance Program - EAP.
• 5 personal/sick days per calendar year.
• 50% subsidized gym membership to Fit Forme Sources down the street from the office, after 3 months of employment.
• 2 days per week Work from Home, 3 days in the office.
• Half a day off on your birthday.
• Flex Friday working hours (1 pm during summer, 3 pm other months).
• Casual professional work environment.
• Weekly fresh fruit program.
• New office space with free parking and electric charging stations.
• Dynamic work environment in a fast-paced growing international company.