Customer Order Management Representative

Mississauga - Ontario - Canada - Oil, Gas & Mining - Oil & Gas - Project Management & Services - Secondary School

Our client is searching for a Customer Service/Order Management Representative for a one year contract with potential to switch to staff. If you have two or more years experience in end-to-end order management and customer service apply now!

Feel free to contact

Tori Pearson, Account manager

Apply now

About this role

Responsibilities:

  • Act as the primary point of contact, providing strong service for key accounts and distributors
  • Resolve order and delivery problems on behalf of the customer in a professional and timely manner
  • Receive, expedite and accurately process to completion all sales orders to meet customer expectations
  • Coordinate and communicate all deliveries
  • Work with customers, sales representatives, production and distribution to effectively fulfill customer requirements including completion of all appropriate documentation
  • Promote and enforce internal quality procedures and policies
  • Provide customers with technical information, technical data sheets, promotional materials and material safety data sheets as necessary
  • Provide in-house support for various sales initiatives
  • Make appropriate product and packaging recommendations based on customer queries
  • Special assignments or tasks assigned to the employee by their supervisor, as determined from time to time in their sole and complete discretion

About you

  • Knowledge of lubricant product applications, such as Active Learner, is an asset
  • Exceptionally strong customer service focus, with an ability to translate customer requests into actionable results
  • You adhere to process and strive for operational efficiency
  • You collaborate and solve problems effectively with external and internal partners

What we offer

Why work with Brunel? We are proud to offer exciting career opportunities from over 100 offices globally in 42 countries. Advancing your career takes time and effort – let us match you to your ideal position.

About us

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 40 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services.

Summary

  • Vacancy number: PUB214236
  • Location: Mississauga
  • Market: Oil, Gas & Mining
  • hours per week: 40
  • Branche: Oil & Gas
  • Education level: Secondary School
  • Area of Expertise: Project Management & Services
  • Closing date: Thursday, July 11, 2019
Apply now

Feel free to contact

TP

Tori Pearson

Account manager Brunel Energy Canada Calgary

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