Project Coordinator III

Alpharetta - Georgia - United States - Life Sciences & Health Care - Medical devices - Project Management & Services - Other

We are currently looking for strong project coordinators in the greater Atlanta area to work with our client, an international medical device company.

Feel free to contact

Daniel Hennelly, Account manager

Apply now

About this role

Working as a PC/Remote Service Advocate, you'll be responsible for:

  • Lead effort to connect newly installed imaging systems to remote services network;
  • Improve connectivity of remote devices via IPSEC/SSL VPN tunnels;
  • Drive growth of Diagnostic Site Server (DSS) program;
  • Responsible for some server configuration and logistics management;
  • Utilization of strong communication skills with local service, customer IT, and other groups involved in the Philips Remote Services (PRS) escalation process;
  • Implementing best practices and process improvements while diagnosing problems, applying effective solutions and determining follow up actions;
  • Resolving network and technical application problems;
  • Being an ambassador of the Philips brand and by living the Philips Behaviors;
  • Escalating unsolved problems to outside organizations when needed, managing case end2end;
  • Communicate progress to project manager and leadership authorities;
  • Initiate, support and drive remote connectivity performance improvement programs within the Market.

About you

  • Associate degree in IT or Entry Level Certificates in Project Management/IT;
  • Strong organizational, presentation and customer service skills;
  • Experience supporting IT projects;
  • Can demonstrate ability to troubleshoot technical issues (Connectivity/Application);
  • Good understanding of IT & Networking concepts;
  • Communication and relationship management taking into account cultural and language differences.

Summary

  • Vacancy number: PUB191697
  • Location: Alpharetta
  • Market: Life Sciences & Health Care
  • hours per week: 40
  • Branche: Medical devices
  • Education level: Other
  • Area of Expertise: Project Management & Services
  • Closing date: Thursday, February 7, 2019
Apply now

Feel free to contact

DH

Daniel Hennelly

Account manager Brunel Energy USA Houston

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