Post Market Surveillance Consultant

Nashville - Tennessee - United States - Life Sciences & Health Care - Medical devices - Safety - Academic Bachelor

Are you a perfectionist? Someone who looks for excellence in all aspects in life, not just their job? Who welcomes complaints because every issue presents an opportunity to improve quality?

It takes resilience to understand some problems. To follow up on complaints, to gather data. To evaluate feedback and maintain records.

It takes a perfectionist like you.

Feel free to contact

Daniel Hennelly, Account manager

Apply now

About this role

This role is for someone who will lead by example. Prioritizing quality because you understand that this is how to make a difference. You’ll be analyzing customer feedback, looking for patterns, tracking instances, communicating with call center reps, and field service engineers to gather data from every angle. You may find an issue is in the manufacturing, or perhaps it’s in the clinic where specialist personnel are seeing something that’s not quite right. You’ll take the detective role to get to the root of a problem.

About you

You’ll need some training, but after just 1-2 weeks in Atlanta, GA, you’ll be ready for this role based in Nashville, TN.

You will be:-

  • Evaluating customer feedback and service records, looking for possible complaints and reportable events;
  • Communicating with customers, and complainants, to gather data and follow up with resolutions;
  • Tracking and submitting all needed records.

Must haves:

  • Bachelor’s degree or equivalent work experience
    5+ years of related experience in a medical device or regulated industry;
  • Working knowledge of appropriate global medical device regulations, requirements and standards (such as s 21 CFR Part 803 and 820, ISO13485, ISO14971, and European Medical Device Directive (93/42/EEC).

And if you have some product knowledge of Patient Monitors and external defibrillators, and /or technical or clinical experience, you will be perfect.

What we offer

Why work through Brunel? We start with competitive rates, a comprehensive benefits package and a 401k. We provide flexibility of work with the security of an open-ended contract. With Brunel you will gain experience and expertise, building on your skills and developing your career further.

About us

Brunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 40 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services. Join us today.

Summary

  • Vacancy number: PUB200562
  • Location: Nashville
  • Market: Life Sciences & Health Care
  • hours per week: 40
  • Branche: Medical devices
  • Education level: Academic Bachelor
  • Area of Expertise: Safety
  • Closing date: Friday, April 12, 2019
Apply now

Feel free to contact

DH

Daniel Hennelly

Account manager Brunel Energy USA Houston

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